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Towpath Credit Union
Fairlawn, OH | Full Time
$34k-42k (estimate)
5 Days Ago
Towpath Credit Union
Fairlawn, OH | Full Time
$34k-42k (estimate)
3 Weeks Ago
Towpath Credit Union
Fairlawn, OH | Full Time
$34k-42k (estimate)
3 Weeks Ago
Alex Wakefield - State Farm Agent
Fairlawn, OH | Full Time
$35k-46k (estimate)
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Member Solutions Representative
$34k-42k (estimate)
Full Time | Banking 3 Weeks Ago
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Towpath Credit Union is Hiring a Member Solutions Representative Near Fairlawn, OH

Job DescriptionTowpath Credit Union is here for you when your dreams need us!
We have a fantastic opportunity for energetic, friendly individuals who enjoy building relationships with people and serving our community.
Whether you are seeking full-time or part-time, we look to provide you with the benefits and perks you are seeking in your career. We offer great medical, dental, vision, disability insurance and life insurance for our team, as well as a competitive 401(k) retirement plan with a healthy match and profit sharing.
At Towpath, we find it important to balance your personal life with your career, therefore, we offer paid vacation, PTO and holidays to our team.
Towpath Credit Union is a Summit County based community credit union, we believe in giving back to our community and encouraging our employees to partake in our community activities, we pay you to volunteer your time!
If you enjoy serving people, assisting them with their financial needs and building a great rapport with people, consider joining the Towpath team and emerging your career with us.
As a Member Solutions Representative, you will need to have excellent communication skills, attention to detail, and a friendly demeanor when assisting in solving issues for our members, as well as:
  • Perform Daily Collection Activity through calling/texting, sending letters, and e-mails
  • Discuss and Establish clear re-payment schedules with members
  • Document all communication with members in a proper manner
  • Prepare and send necessary forms related to lending policy and procedure
  • Basic computer skills and the ability to learn new software products
  • Excellent verbal and written skills
  • Ability to meet deadlines and a high level of organization
QualificationsThe Member Solutions Representative is a professional who is expected to always act as an ambassador of Towpath Credit Union. The Member Solutions Representative must work within all rules, regulations and laws, including passing applicable background checks and uphold confidentiality.
  • High School Diploma or GED required
  • Ability to meet deadlines. High level of organization.
  • Strong verbal and written communication skills, ability to negotiate with members.
  • Strong reasoning ability to independently assess a situation and determine what the best course of action is for the member and credit union.
  • Ability to perform basic to advanced mathematics functions, computing ratios, reviewing credit reports, etc.
  • Computer skills, including Microsoft Windows and Office, as well as Credit Union systems.
Towpath Credit Union is an equal opportunity employer and does not discriminate based on race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteriaCompany DescriptionWhat makes Towpath Credit Union different from a traditional bank may not be obvious initially - Towpath CU offers similar products and services as any bank would. What makes us stand out is The Credit Union Difference. Credit unions are not-for-profit financial cooperatives, meaning their primary goal is to serve our communities, not make a profit. Our philosophy of People Helping People is foundational in our values and in creating an inclusive culture, both internally and externally, in our workplace and community.
What makes Towpath Credit Union different from a traditional bank may not be obvious initially - Towpath CU offers similar products and services as any bank would. What makes us stand out is The Credit Union Difference. Credit unions are not-for-profit financial cooperatives, meaning their primary goal is to serve our communities, not make a profit. Our philosophy of People Helping People is foundational in our values and in creating an inclusive culture, both internally and externally, in our workplace and community.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$34k-42k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

07/31/2024

WEBSITE

towpathcu.com

HEADQUARTERS

AKRON, OH

SIZE

50 - 100

FOUNDED

1936

TYPE

Private

CEO

FORREST BOGGS

REVENUE

$10M - $50M

INDUSTRY

Banking

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The following is the career advancement route for Member Solutions Representative positions, which can be used as a reference in future career path planning. As a Member Solutions Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Solutions Representative. You can explore the career advancement for a Member Solutions Representative below and select your interested title to get hiring information.