We are seeking a Customer Concierge to join our Service team.
What We're Looking For
Our ideal candidate is someone who can work in a customer-facing, fast-paced environment coupled with exceptional resiliency and composure. If you are currently in a customer-facing role and looking to take your career to the next level, this might be the right opportunity for you!
WE OFFER:

• Paid training (all Toyota training will be done in house)
• Closed Sundays
• Five day work week
• Medical Plan Benefits
• 401(k) retirement plan
• Discount vehicle purchase program

RESPONSIBILITIES:

• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Ensure that customers receive prompt, courteous, and effective service and follow up as needed.
• Work as the liaison between each department and the customer, providing assistance as needed.
• Ensures that the daily transactions of the dealership are completed in a satisfactory manner.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the highest customer experience and satisfaction.

REQUIREMENTS:

• Organized and friendly personality
• High level of professional communication skills
• Valid in-state driver's license and automobile insurance.

All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.