Traditions Home Health Services is seeking an upbeat and engaging individual to fill the full-time Office Support Assistant position to perform a variety of clerical and administrative tasks!

As an Office Support Assistant, you will be expected to answer phones, complete administrative tasks, and support other staff members with clerical projects in order to provide the highest quality service to our clients! The office Support Assistant will be supporting both the recruitment team & the scheduling team. Primary Responsibilities:

• Greet and welcome each visitor in a friendly, warm and professional manner
• Answer multiple incoming calls in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members
• Assist with the hiring and onboarding processes for new hires, duties may include fielding employment inquiries from candidates and moving applicants through the process.
• Enter and maintain accurate Client and employee records in the Wellsky system
• Ensure Traditions Home Health Services standards are met and upheld
• Demonstrate open and effective communication with office staff and field staff
• Assist with scheduling, processing Long term insurance claims, filing and making several phone call to confirm shifts
• Conduct Client/Field staff introductions as needed
• Assist with field staff trainings
• Mandatory On call rotation will be required - 1 week per month.
• Communicate changes in Client Shifts to the Client(s) and Care Pro(s)
• Fill all Client shifts following designated office scheduling processes as needed
• Assist weekly with reconciling payroll and processing payroll

Work Experience & Skills:

• A minimum of five years of related business experience or an equivalent work experience may be considered
• Must possess a valid driver's license
• Must be willing to work in the once per month ON Call rotating schedule
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must be an advanced use in excel, word & power point
• Must be proficient use with Quick books software
• Must present a professional appearance and demeanor
• Must be able to pass a criminal background check, DMV check and drug screen
• Must be able to work evenings and/or weekends as required
• Must be able to work in a fast paced & deadline driven atmosphere
• Must be able to Multi-task and handle multiple projects at a time

Benefits offered:

Paid Time Off & Holidays

401(k)

Vision and Dental Insurance

Positive Office Culture, Advance training

Bonus potential ( Qtrly )

Salary yearly Bonus Earning Potential

Scheduled Hours:

Monday through Friday 8:30am - 4:30pm

Once per Month - On-Call , 7 days per week. 24/7. Benefits Included after 90 days.

Paid Time Off & Holidays

401(k)

Vision and Dental Insurance

Positive Office Culture, Training Opportunities