Traditions Home Health Services is Hiring a Full-Time Office Support Assistant Near Canton, MA
Traditions Home Health Services is seeking an upbeat and engaging individual to fill the full-time Office Support Assistant position to perform a variety of clerical and administrative tasks! As an Office Support Assistant, you will be expected to answer phones, complete administrative tasks, and support other staff members with clerical projects in order to provide the highest quality service to our clients! The office Support Assistant will be supporting both the recruitment team & the scheduling team. Primary Responsibilities:
Greet and welcome each visitor in a friendly, warm and professional manner
Answer multiple incoming calls in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members
Assist with the hiring and onboarding processes for new hires, duties may include fielding employment inquiries from candidates and moving applicants through the process.
Enter and maintain accurate Client and employee records in the Wellsky system
Ensure Traditions Home Health Services standards are met and upheld
Demonstrate open and effective communication with office staff and field staff
Assist with scheduling, processing Long term insurance claims, filing and making several phone call to confirm shifts
Conduct Client/Field staff introductions as needed
Assist with field staff trainings
Mandatory On call rotation will be required - 1 week per month.
Communicate changes in Client Shifts to the Client(s) and Care Pro(s)
Fill all Client shifts following designated office scheduling processes as needed
Assist weekly with reconciling payroll and processing payroll
Work Experience & Skills:
A minimum of five years of related business experience or an equivalent work experience may be considered
Must possess a valid driver's license
Must be willing to work in the once per month ON Call rotating schedule
Must demonstrate excellent oral and written communication skills and the ability to listen effectively
Must have the ability to work independently, maintain confidentiality of information and meet deadlines
Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
Must be an advanced use in excel, word & power point
Must be proficient use with Quick books software
Must present a professional appearance and demeanor
Must be able to pass a criminal background check, DMV check and drug screen
Must be able to work evenings and/or weekends as required
Must be able to work in a fast paced & deadline driven atmosphere
Must be able to Multi-task and handle multiple projects at a time
Benefits offered: Paid Time Off & Holidays 401(k) Vision and Dental Insurance Positive Office Culture, Advance training Bonus potential ( Qtrly ) Salary yearly Bonus Earning Potential Scheduled Hours: Monday through Friday 8:30am - 4:30pm Once per Month - On-Call , 7 days per week. 24/7. Benefits Included after 90 days. Paid Time Off & Holidays 401(k) Vision and Dental Insurance Positive Office Culture, Training Opportunities