Description

Elevate your career in the heart of hospitality. Join us at Traditions Hospitality Group where your potential meets endless opportunities.

Position Description: Server

As a Server for Traditions Hospitality Group in our full-service restaurant, you'll be an essential part of our team, providing exceptional service to our guests and ensuring they have a memorable dining experience. Your professionalism, attention to detail, and friendly demeanor will contribute to the success of our establishment.

Essential Functions and Responsibilities:

• Greet guests warmly and guide them through the dining experience with professionalism and enthusiasm.
• Take food and beverage orders accurately and enter them into the POS system promptly.
• Serve food and beverages to guests in a timely manner, ensuring accuracy and presentation.
• Check on guests regularly to ensure satisfaction and address any concerns or special requests.
• Assist with menu recommendations and upselling of specials or additional items.
• Handle cash and credit card transactions accurately and efficiently.
• Maintain cleanliness and organization of the dining area, including resetting tables and replenishing supplies.
• Collaborate with kitchen and bar staff to ensure smooth service and guest satisfaction.
• Adhere to all safety and sanitation guidelines to maintain a clean and safe environment.

Required Qualifications:

• Must be at least 18 years old.
• Must be able to obtain a Gaming License (if applicable).
• Must be able to obtain an ABLE Liquor License.
• Flexible schedule, including evenings, weekends, and holidays.
• Previous experience as a server or in a customer service role preferred but not required.
• Strong interpersonal and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Positive attitude and willingness to learn.

Working Conditions and Physical Effort:

• Stand and walk for extended periods.
• Lift and carry trays of food and beverages.
• Work in a fast-paced environment with frequent interaction with guests and team members.
• Moderate to high noise levels.

What’s in it for you? We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating.

Employee Benefits:

• Now Offering Daily Pay!
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Life Insurance
• Disability Insurance
• Teladoc for Part-Time Employees
• Employee Assistance Program
• Paid Time Off
• Employee Appreciation & Recognition Programs
• Anniversary & Birthday Programs
• Award Co.
• Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
• Referral bonuses for bringing new members to our team.

OUR MISSION: “Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time.”

EEO

Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

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Qualifications

REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS, AND EXPERIENCE):

• Must be at least 18 years old.
• Must be able to obtain a Gaming License (if applicable).
• Must be able to obtain an ABLE Liquor License.
• Flexible schedule, including evenings, weekends, and holidays.
• Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction.
• Performing for people or dealing with the public. This includes serving guests in restaurants and receiving guests.
• Strong oral and written communication skills.
• Mature judgement and professionalism in handling all matters.
• Ability to read, write, and understand orders.
• Strong computer skills.
• Ability to read and understand information and ideas presented in writing.
• Ability to handle cash, give change, and balance receipts at the end of shift.
• Excellent organization and problem-solving skills.

WORKING CONDITIONS AND PHYSICAL EFFORT:

• Standing during entire shift.
• Reaches, bends, stoops, lifts, shakes, stirs, pours, carries, and pushes.
• Lifts and carries supplies, tubs, and cases, weighing up to 30 lbs.
• Essential hand/eye coordination.
• Work is normally performed in a typical interior restaurant/bar/casino work environment.
• The noise level is moderate to high.
• Moderate or high exposure to cigarette smoke.
• Limited exposure to physical risk.
• Moderate physical effort is required.