Major Law Firm is seeking a Senior Client Accounting Coordinator to join their team.

Responsibilities:

• Handles multiple complex billing and client analysis projects.
• Reviews outstanding balance reports and is proactive about trouble spots.
• Prepares bills and internal forms including appropriate back-up required to process requests.
• Implements Client Accounting procedures, processes and goals by coordinating work effort including timely preparation of client bills and follow-up on outstanding balances with secretarial and other Firm staff.
• Understands and responds to inquiries and requests made by clients, attorneys, and support staff.
• Provides relevant information, guidance and support to others in the Firm.
• Ability to formulate strong work team relationships, both internally and externally.
• Works with supervisor(s) to coordinate departmental workflow, provide solutions to problems and develop creative approaches to accomplishing departmental goals.
• Communicates issues and escalates as needed.
• Identifies and communicates to supervisor training and coaching needs of department staff.
• Trains, mentors and assists Client Accounting Assistants and Coordinators as needed.
• Able to assume a leadership role when supervisor/manager is absent.
• Maintains complete and up-to-date files for each partner and/or client.
• Actively seeks to enhance knowledge of all Client Accounting procedures and processes.
• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
• Manages Firm resources responsibly.
• Complies with and understands Firm operation, policies and procedures.
• Performs other related duties as assigned.

Qualifications

• Knowledge of relevant firm computer software programs (e.g., Aderant, Outlook, Excel, Word), with the ability to learn new software and operating systems
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Ability to organize and prioritize work
• Excellent analytical, troubleshooting, organizational, and planning skills
• Demonstrates close attention to detail
• Ability to handle multiple projects and shifting priorities
• Ability to handle sensitive matters and maintain confidentiality
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Ability to use discretion and exercise independent and sound judgment
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Experience/Education

• Bachelor's degree
• Minimum of five years legal billing work experience including account analysis related functions
• Aderant, Elite or 3E experience