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Client service manager
$96k-124k (estimate)
Full Time 1 Week Ago
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Transcend Practice Management is Hiring a Client service manager Near Glastonbury, CT

CLIENT SERVICE MANAGER Location : Glastonbury , CT (in office) Compensation : $65,000 to $75,000 Must have experience in wealth management or the financial services industry The best and brightest always have choices in the wealth management arena.

Working with our firm is an investment in your future that will reap rewards for years to come. At our firm, we believe in fostering a workplace where the brightest minds can thrive.

We are more than just a team. We are a family that collaborates to embody our core values daily : hard work, humility, optimism, responsiveness, and unwavering commitment to excellence.

Our office prides itself on delivering premium, personalized experiences to our clients, ensuring they always feel valued and heard.

You'll love being a part of our team : Innovative Work Culture : We encourage fresh ideas and innovative thinking in our daily operations.

Join us and contribute to making a significant impact. Career Growth : This role is ideal for individuals looking to build a long-term career in Financial Services, with opportunities to expand skills and take on new challenges.

Collaborative Environment : You'll be joining a team that values unity, where every member plays a crucial role in our success.

Sound appealing? We are building a team with people who share our values and want to contribute to our clients’ experiences.

We would like you to think of how we can do things better, make an impact, and continue to grow. We are excited to have an opportunity to welcome a Client Service Manager to our team who will support the firm’s senior staff.

The attributes we are looking for in a teammate include : Trustworthiness Insistent, consistent attention to detail Energy and enthusiasm Commitment to exceeding client expectations Flexibility and openness to do whatever is needed to support the team Interest in working on varied assignments with people across the firm Strong communication and interpersonal skills, showing an ability to connect with others and build relationships within the firm and across our client base Ability to anticipate the needs of the advisor and the team overall Self-directed time management and prioritization capabilities and outstanding organizational skills Self-motivation, having the ability to self-start, take initiative, and be proactive Demonstrated integrity, work ethic, professionalism, and an obligation to maintain firm and client confidentiality Poise and maturity, especially in stressful situations Team player with strong desire to be a long-term contributing member of the team, willing to step in and do whatever needs to be done A long view of the opportunities presented by the firm and the industry overall If you are a fit for this position, we know that you are interested in more details.

Read on! As a Client Service Manager , you can expect to assist with : Client Operations : Ability to manage and execute processes relating to new accounts, account transfers, money movement and account maintenance.

Requires a strong attention to detail and the ability to navigate several assignments simultaneously. Client Management : Work directly with advisors and clients to deliver on clients’ needs and objectives.

Administration : Assist in general office administration, including firmwide projects in the areas of client services, operations, marketing and financial planning.

Customer Relationship Management (CRM) : Use the company’s client database and associated analytics to refine client service processes, including contact information, key dates, and notes and records of client communication.

Qualifications for this role include : Bachelor’s degree required A FINRA securities license (Series 7, 66, 63, 65, 6 or SIE) is preferred 3 or more years’ experience in the client services / administrative field is required Above average skill with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) Excellent verbal and written communication skills required.

Willingness to act as an ambassador for the firm to our clients as well as others in the local community. Get in touch today so that we can get to know you! As a Client Service Manager , you will work with some of the most successful business owners, families, and individuals around.

You will provide life-changing support to clients who look to us as advocates for their hopes and dreams. We welcome a diverse pool of applicants from various backgrounds and urge you to apply to learn more about what our firm offers and see if it might be an attractive fit for both us and you.

We look forward to meeting you! #ZR Powered by JazzHR

Last updated : 2024-06-20

Job Summary

JOB TYPE

Full Time

SALARY

$96k-124k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

09/20/2024

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The job skills required for Client service manager include Initiative, Client Service, Microsoft Office, Written Communication, Time Management, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client service manager positions, which can be used as a reference in future career path planning. As a Client service manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service manager. You can explore the career advancement for a Client service manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Manager job description and responsibilities

Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers.

02/12/2022: Kingsport, TN

Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.

01/27/2022: Knoxville, TN

Client service managers oversee the hiring, orienting, and training of staff for the department.

03/15/2022: Chicago, IL

Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.

03/18/2022: Monterey, CA

An client service manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients.

01/19/2022: Pascagoula, MS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Manager jobs

The broader and deeper a person's qualifications, the better they are able to develop solutions to complex customer service-related problems.

03/17/2022: Trenton, NJ

Candidates should first apply for an entry-level job that requires customer service, such as working at a retail store or being employed at a call center.

01/21/2022: Washington, DC

Build a strong commitment and resolve to deliver exceptional customer service.

02/15/2022: Grand Forks, ND

Candidates should ensure their resume has all related education, experiences and skills necessary to the client services manager position they are applying for.

02/02/2022: Bangor, ME

Many times skills can be taught, but people must come to the table with certain traits, or no matter how skillful they are, they may still not be effective at delivering an amazing customer service experience.

01/28/2022: Fresno, CA

Step 3: View the best colleges and universities for Client Service Manager.

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