2 Dispatcher Jobs in Brisbane, CA
Transdev is Hiring a Dispatcher Near Brisbane, CA
- Reviews manifests provided; schedules and dispatches drivers
- Accurately enter information into Trapeze and VDS, or designated software, as instructed
- Fill open runs or make driver or trip reassignments to ensure timely service
- Manages On Time Performance by maintaining awareness of open runs and upcoming late trips; making adjustments as necessary
- Maintains records, logs, and schedules of the calls received to schedule transit services, drivers dispatched, fare collection, and customer cancellations or no-shows
- Accurately prepares reports on all activities occurring during their shifts or as requested
- Directs drivers through radio contact; follow procedures upon drivers’ reports of incidents
- Follows rules and regulations of the Company; follows instructions of management and supervisors
- Adheres to all regulations related to the Americans with Disabilities Act (ADA)
- Provides transit information to passengers as needed; providing friendly, professional customer service interaction; answers calls from clients and schedule services
- Handles passengers’ personal property left on vehicles in accordance to Lost and Found procedures
- Properly record driver absences, late arrivals, early departures
- Perform trip editing and/or VDS editing if assigned
- Communicates with Scheduling, Reservations, Operations to ensure service provision
- Maintains confidentiality of passenger’s information
- Perform dispatch window and/or clerical functions as relief
- High school diploma or equivalent, such as GED, required
- One to two years of dispatch and/or customer service experience preferred
- Ability to organize logical and efficient schedules and routes and adapt to changes
- Ability to read, comprehend and understand a map
- Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes
- Ability to assist handicapped passengers when needed
- Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
- Strong written and oral communication skills
- Clear speech and pleasant phone demeanor
- Ability to use a multi-line phone system and handle multiple tasks concurrently
- Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups
- Must submit to drug testing and a criminal background check
- Must be able to maintain a DOT medical card
- Must be able to work shifts or flexible work schedules as needed.
- Majority of work is accomplished indoors and in air conditioned or well ventilated facilities
- Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Job Summary
Full Time
Transportation
$51k-68k (estimate)
03/07/2024
08/08/2024
transdev.com
LOMBARD, IL
3,000 - 7,500
2011
BILL GEORGE
$50M - $200M
Transportation
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The job skills required for Dispatcher include Customer Service, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
02/07/2022: Vincennes, IN
Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
12/30/2021: Oklahoma City, OK
A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
02/03/2022: Oklahoma City, OK
A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
02/02/2022: Las Cruces, NM
A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
12/12/2021: Pittsburgh, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
01/04/2022: Manchester, NH
Dispatchers should use an understanding tone and approach when communicating with callers.
01/03/2022: Las Cruces, NM
Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
03/06/2022: Tucson, AZ
Step 3: View the best colleges and universities for Dispatcher.
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