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Job Summary :
The Operations Assistant works directly with customers and company resources to provide timely,
quality service and identify any problems or opportunities for improvement.
Duties / Responsibilities :
Every TEN employee is expected to take care of their health and work safely at all times for
themselves, their families and the safety of their coworkers
procedures, verifies credit and insurance, and obtains customer signature
Responsible for inspecting interior and exterior of trailers (inbound and outbound) in the
presence of the customer pointing out hub reading, emergency breakdown number and
procedures, as well as the physical condition of the trailer inside and out
Examines customer driver's license to determine validity of identification and that it is a CDL
license
Responsible for ensuring that TEN policies and procedures for invoicing customers is
followed properly; contacting customers regarding damages before they are invoiced
Accepts trailers returned by customer and inspects tire, brakes, and looks over the physical
condition of the trailer in the presence of the customer to determine any damage that may have
occurred to the trailer while in the hands of the customer
Responsible for performing shop work order write-ups in TEN's system for
trailers needing service when it enters the yard (foreign or star units). Print out copy of write up
and give to service manager within 30 minutes
Responsible for getting estimates to customers within 48 hours of initiation (per request,
inbound damages, etc.) and getting approval from customer within 96 hours from initiation.
Will make sure work order processor knows the approved estimated dollar amount
Responsible for performing daily tire inventory and reconciliation as operations manager sees
fit. Will accurately process tire inventory Purchase orders and receive into inventory with Part
s marked on every tire
Responsible for coordinating the daily activity of TEN's equipment and personnel
which include tractors and outside vendors used for delivery and pick-up of trailers and, when
necessary, service vehicles that are used for routine maintenance and emergency repairs
Responsible for keeping records of driver hours, and driver moves for insurance and accounting
purposes
Responsible for assisting Service and Operations Manager in keeping their location based
trailers at 94% current for PM's and reefer units 94% current
Responsible for assisting Operation Manager regarding the maintenance and repair of all trailers
at remote cities. Also, responsible for keeping those trailers at 90% current for PM's
Responsible for assisting branch in maintaining the vendor list for each city TEN has
trailers. This list should include company name, company address, two contacts, phone
number, and hours of operation
Operations Manager or Branch Manager
Other duties as assigned
Supervisory Responsibilities :
None
Required Skills / Abilities :
Associate degree from four-year college or university; or one to two years related experience
and / or training; or equivalent combination of education and experience
Ability to read, analyze, and interpret general business periodicals, professional journals,
technical procedures, or governmental regulations
clients, customers, and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume
where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Physical Requirements :
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job, reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions of this job
While performing the duties of this job, the employee is frequently required to stand; walk; sit,
use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
perception, and ability to adjust focus
Work Environment :
While performing the duties of this job, the employee is frequently exposed to outside weather
conditions
Full Time
$80k-114k (estimate)
08/30/2024
10/28/2024
The job skills required for Operations Assistant include Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Assistant positions, which can be used as a reference in future career path planning. As an Operations Assistant, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Assistant. You can explore the career advancement for an Operations Assistant below and select your interested title to get hiring information.
If you are interested in becoming an Operations Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Assistant job description and responsibilities
An Operations Assistant performs administrative, reconciliation and customer service duties.
01/17/2022: Binghamton, NY
An operations assistant may also be called upon to perform some secretarial work on occasion.
03/15/2022: Duluth, MN
Being a operations assistant monitors the productivity and budgetary performance of the operations department.
02/23/2022: Trenton, NJ
Operations assistant oversee operations while performing various supportive tasks of an organization.
01/30/2022: Boise, ID
Operations assistant may also help train employees and perform some bookkeeping duties.
01/19/2022: Denver, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Assistant jobs
A career as an operations assistant typically revolves around assisting the operations manager or director.
02/10/2022: Charleston, WV
Assistant operations managers oversee daily activities.
01/09/2022: Fargo, ND
Operations Assistant need to be detail-focused and highly organised.
01/01/2022: Los Angeles, CA
Communicate clearly with customers.
03/08/2022: Pocatello, ID
Have an office operations growth mindset.
03/07/2022: Amarillo, TX
Step 3: View the best colleges and universities for Operations Assistant.