Overview

Work Location: This is a remote/work from home position.

Compensation: $16-$17.50/hour

Transworld Systems, Inc. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer lifecycle.

TSI is seeking a Certified Medical Assistant to act as a centralized clinical resource to facilitate quality gap closure. The Medical Assistant will assist in scheduling and requesting orders for patient exams. To be successful in this role, you will need to be certified from a medical assistant program and have at least one to two years of prior experience in a medical setting.

Why should you consider TSI (part of TSI family of companies)?

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

• Schedule appointments for patient consultations, procedures and visits with medical personnel
• Updating/ requesting orders via EPIC client system, including but not limited to: Mammo; Colon; A1C; Neuropathy; WCC; Annual Wellness; Basic Metabolic; Panel; Dexa Bone Density; Hospital TCM; Fit Kit; Cologuard; Eye exam
• Enter all patient data accurately in client system for medical reference
• Liaise and coordinate with health care professionals about schedules, patients and any changes
• Resolve scheduling conflicts as they occur

• Maintains patient confidence and protects operations by keeping patient care information confidential
• Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, HIPAA, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards
• Delivering compassionate support, attention, and assistance to patients

Qualifications

• High School Diploma, GED or equivalent required
• Eligible candidates must have certification from a medical assistant program
• 1-2 years’ prior experience in a medical office setting
• Experience with EPIC platform for patient scheduling required
• Experience with clinical roles for the population health scope of work is a plus
• Strong work ethic that exhibits high ethical and moral standards
• Must be able to communicate effectively, with high interpersonal skills to assist patients

Physical Requirements:

• Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols
• Frequently required to sit, stand, walk, talk, hear, bend and reach
• Ability to reach with hands and arms
• Occasionally lift and/or move up to 30lbs

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

• Broadband internet connection (No DSL, or Dial Up)
• Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
• Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

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