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Enterprise Account Manager
TravelPerk Boston, MA
$105k-142k (estimate)
Full Time 8 Months Ago
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TravelPerk is Hiring an Enterprise Account Manager Near Boston, MA

About UsWe're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel.
Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24/7 customer support we’ve become the leading all-in-one travel management solution.
Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1200 people in 9 offices across Europe and North America. In 2022 we became a ‘unicorn’ and in 2024 we raised $104 million in additional investment, with a total valuation of $1.4 billion.
We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.
These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel.
About The RoleAs our Account Management team grows we are looking for a customer-oriented and result-driven Enterprise AM to join us.
As an Enterprise Account Manager you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts.
In this role you will be responsible for a portfolio of top accounts. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard.
What You Will Do
  • Own a portfolio of Tier 1 Customers and develop a high level of customer engagement with your contact and key decision makers within your accounts
  • Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximizes their usage of TravelPerk
  • Identify growth opportunities and develop your portfolio by adding new business opportunities
  • Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders
  • Be an expert on the portfolio of TravelPerk products in order to meet & exceed quarterly targets of Up / Cross-selling
  • Develop strong relationships with your clients that will shape their business travel programmes
  • Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions
  • Act as a key contact between the internal TravelPerk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.
  • Effectively prioritize your time in order to maximize impact in key business areas
What You Need To Have
  • Significant experience managing a portfolio of tier 1 customers in a SaaS and/or travel-tech business.
  • Outstanding presentation & communication skills and the ability to build deep relationships.
  • Great prioritization and time management skills.
  • Result oriented mindset while keeping customer satisfaction as your top priority.
  • Great ability to analyze and translate data for your customers.
On top of that, you will only be the right candidate if you are:
  • Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology
  • Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains
  • Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around
  • You seek feedback early and often and are open to both give and take constructive and direct criticism
  • Experience using inside sales tools like Salesforce, Outreach, SalesNav, LeadIQ.
What do we offer?
  • Competitive compensation, including equity in TravelPerk
  • Generous vacation days so you can rest and recharge
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
  • Financial benefits like 401k with company matching and an HSA plan
  • Family services that include adoption benefits and equal paid parental leave
  • Global presence and hybrid work availability
  • Unforgettable TravelPerk events, including travel to one of our hubs
  • Learning and professional development opportunities
  • Mental health support tool for your wellbeing
  • Exponential growth opportunities
  • VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice.
  • "Work from anywhere" in the world allowance of 20 working days per year.
How We WorkOur Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our Boston or Chicago hub. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, creativity and ultimately making us a great place to work.
TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.

Job Summary

JOB TYPE

Full Time

SALARY

$105k-142k (estimate)

POST DATE

11/01/2023

EXPIRATION DATE

07/18/2024

WEBSITE

travelperk.com

HEADQUARTERS

Barnegat Light, NJ

SIZE

<25

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The job skills required for Enterprise Account Manager include Presentation, Account Management, Communication Skills, Problem Solving, Salesforce, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Enterprise Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Enterprise Account Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Enterprise Account Manager positions, which can be used as a reference in future career path planning. As an Enterprise Account Manager, it can be promoted into senior positions as an Account Manager V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Enterprise Account Manager. You can explore the career advancement for an Enterprise Account Manager below and select your interested title to get hiring information.

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If you are interested in becoming an Enterprise Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Enterprise Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Enterprise Account Manager job description and responsibilities

Enterprise account managers are sales managers and account executives who manage key accounts that generate significant revenue.

02/02/2022: Atlantic City, NJ

These managers provide excellent service and support to ensure client satisfaction that leads to long-term accounts.

02/11/2022: Jackson, MS

Generate and manage new business within assigned accounts.

03/15/2022: Champaign, IL

An enterprise account manager will be dealing with multiple clients at the same time.

01/28/2022: Allentown, PA

Enterprise account manager go above and beyond consumer password managers by providing secure access management solutions for teams, third-party contractors, and end users.

02/21/2022: San Antonio, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Enterprise Account Manager jobs

Build relationships that acknowledge the whole.

01/24/2022: Reno, NV

Build trust through communication.

01/21/2022: New York, NY

Gain relevant, hands-on experience.

02/28/2022: Atlanta, GA

Enterprise account manager should builds trusted relationships with clients, that leads to greater satisfaction.

02/18/2022: Lynchburg, VA

Enterprise account manager must be able to read people and connect meaningfully with a variety of personalities.

02/15/2022: Richmond, VA

Step 3: View the best colleges and universities for Enterprise Account Manager.

Butler University
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