Development Coordinator

• Support donor communication: Draft, send, and follow up on donor communications, including thank-you emails, acknowledgment letters, and updates about the impact of their donations.
• Prepare and send monthly and end-of-year donation receipt letters under IRS guidelines and the organization’s policies, ensuring accuracy in the amounts, dates, and donor details.
• Maintain a system of outreach with recurring donors with regular communication, ensuring they feel valued and informed about the organization’s progress.
• Assist in donor recognition efforts in a timely and effective manner with thank-you notes, recognition events, or special mentions in TMF marketing and materials.
• Work with the finance department to accurately record all donor information and donations in Salesforce, ensuring data is up-to-date and easily accessible for reporting and future outreach efforts.
• Assist in ensuring that all donor profiles are correctly updated with relevant information, including contact details, giving history, and communication preferences.
• Generate reports for donor analysis, campaign tracking, and other fundraising metrics as needed.
• Track and maintain accurate records of all correspondence with donors, including emails, phone calls, and meetings.
• Support the planning, logistics, and execution of fundraising events. Tasks may include event promotion, managing invitations and RSVPs, coordinating volunteers, and assisting with on-site event activities.
• Assist in preparing event materials, particularly sponsorship materials.
• Works in coordination with the Marketing and Communications Manager to coordinate the production and mailing of year-end appeal letters and other donor mailings (running reports, creating and cleaning mailing lists, and coordinating volunteers/staff needs).
• Works with the administrative team and coordinates with volunteers to enhance thanking efforts throughout the year and scrub the database for duplicates for donor stewardship projects.  
• Lead the implementation of donor recognition and stewardship activities.  
• Provide input and suggestions on strategies to engage and retain current donors and attract new ones.
• Manages pipeline and ensures timely and appropriate donor engagement strategies are met for all giving channels.
• Continuously learn and stay updated on best practices in donor stewardship, Salesforce management, and fundraising strategies.
• Serves as spokesperson for the Foundation as needed.

• A high school diploma or GED equivalent required
• Experience as an office assistant is preferred but not required
• Experience working with a CRM, particularly Salesforce is preferred
• Passionately committed to our mission: veterans and military families
• Fast, proficient, and accurate typist
• Extensive knowledge of Microsoft Suite and other administrative programs
• An outstanding communicator, both orally and written
• Excellent customer service skills
• Self-starter who works well independently
• Ability to prioritize given tasks and work efficiently towards completing them
• Detail-oriented and exceptional organizational skills
• Professional demeanor
• Ability to work occasional nights and weekends
• Ability to travel occasionally for work-related events

Salary : $21 - $26