JOB OVERVIEW

The Store Manager is responsible for managing the day-to-day retail operations of his / her applicable store inclusive of sales and service, team leadership and operational excellence.

ROLES AND RESPONSIBILITIES

· Develop and implement strategies to drive sales and key performance indicators

· Manage store P&L by driving top line revenue and strategically managing expense budgets to meet overall profitability goals

· Implement product and visual merchandising directives and techniques to maximize space and drive sales

· Manage and communicate merchandise opportunities to District Manager/ buying team

· Analyze customer profiles, buying trends, and competitive information to impact and drive business

· Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business

· Support new store openings, remodels, pop-ups and special events as needed

· Communicate staffing, merchandising and operational needs to HQ team

· Manage and achieve or exceed all inventory and shrink goals; plan and execute bi-annual Physical Inventory

· Manage inventory control procedures including product receipt, transfers and returns

· Provide direction, feedback and coaching to foster collaboration and productivity

· Recruit, train and retain an exceptional team of support managers and client experience focused associates

· Train and coach team to meet and/or adhere to client service standards and company policies and procedures

· Manage store-level HR functions, including associate scheduling and timecard review / approval

· Manage and maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

· Proficient in Microsoft Applications

· Proficient in point-of-sale (POS) systems

· Experience with back office operations management, visual merchandising and recruitment / training

· Strong written and verbal communication skills

· Ability to manage and mentor a team

· Ability to work effectively and collaboratively with cross-functional teams and stakeholders

· Ability to make decisions independently, or escalate when applicable

· Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

· Bachelor’s Degree in Business or related field preferred

· Minimum 2 years’ experience in retail store management

· Minimum 4 years’ experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

· Work is performed in a retail environment / store

· Walk, sit, stand, bend, reach and move continually during working hours

DISCLAIMER

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing

Job Type: Full-time

Pay: $67,000.00 - $75,075.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work Location: In person