Day in the Life of a Front Office Assistant

• Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
• Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
• Provide an exceptional experience by guiding new patients through their intake process.
• Collect urine and saliva samples for patient drug screens as needed
• Maintains daily financial records and reports
• Coordinates with medical and clinical staff to coordinate intakes
• Provides clerical and logistical support
• Oversees patient accounts and financial responsibilities

Education and Experience requirements:

• At minimum, High School Diploma or GED required.
• Customer Service experience in a fast paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

​Hours, Schedule, and Travel

• The primary locations for this position includes Connellsville, Charleroi, Mount Pleasant, and South Union, PA. Candidates must be willing to travel between these locations.Candidates must have a flexible work schedule including some evenings and weekends.

Position Benefits

• Have a daily impact on many lives.
• Excellent training if you are new to this field.
• Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
• Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
• Opportunity to save lives everyday!

Benefits Package

• Medical, Dental, and Vision Insurance
• PTO
• Variety of 401K options including a match program with no vesture period
• Annual Continuing Education Allowance (in related field)
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health day
• Calm subscription for all employees

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Application Question(s):

• What are your pay expectations?
• Are you comfortable traveling locally to Connellsville, Charleroi, South Union, and Mount Pleasant?

Work Location: In person