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Job Description
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.
When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back.
Sound pretty sweet? Then come join us!
What you’ll do
As a Trek Service Technician / Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them.
You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! We do more than repair as we look to enahnce our bike owner's ride.
You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.
This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.
We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience.
This role requires elevated skills in communication, leadership and problem solving.
What you’ll bring to the team
Trek Benefits
We are an Equal Employment Opportunity ( EEO ) Employer.
Last updated : 2024-05-17
Full Time
$56k-75k (estimate)
05/18/2024
08/13/2024
trekretail.com
West Chester, OH
<25
The job skills required for Service advisor include Customer Service, Leadership, Communication Skills, Listening, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Service advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service advisor. Select any job title you are interested in and start to search job requirements.