CASE MANAGER – At Home Supports 

Senior and Disabled Adults Services

Full-time (40 Hours per week) 

Location North Providence 

General Responsibility:Overall responsibility for the components of case management process, including intake/screening, assessment, care planning, care coordination and implementation; monitoring; advocacy, termination and discharge for an assigned caseload of clients, working in conjunction with the client and/or family, physician and ancillary health care providers. Provide Case Management to older adults seeking and/ or utilizing the At Home Cost Share Program through the RI Office of Healthy Aging (OHA). 

Specific Responsibilities:Conduct assessment of clients to identify clients care/service needs and concerns in physical, cognitive, social, emotional, financial, nutritional, environmental domains, to lead to the development of an individualized plan of care. Interviewing clients and their families in the appropriate care setting, such as, home, Adult Day Center or other facility. Identify high risk factors, barriers to goals, and strengths that will assist the client in achieving goals. Develop a comprehensive Care Management Plan that addresses all pertinent areas of the assessment measurable, time specific and attainable goals are set by the client, in conjunction with identified decision-makers for the client. Develop an accurate, written analysis, that identifies a variety of ways to meet the client’s needs while identifying both private and community resources and incorporating them into the Care Management Plan. Ensure ongoing evaluation and re-evaluation of the plan and the services provided within. Monitor the Care Management Plan according to the time tables as indicated by OHA. Visit the client at least twice per year in an appropriate setting and conduct a face-to-face interview to review established goals and progress in meeting those goals. Document progress and pertinent information in the client record and involve clinical specialists to consult on case reviews as needed. Ensure confidentiality of client information and records at all times. Comply with, and be subject to, all provisions of the Rules, Regulations, and Certification Standards for Conflict Free Case Management provider, but not limited to utilizing current tools, forms, databases, complete all necessary documentation as required by OHA. 

Qualifications: Bachelor’s degree preferred or an Associate’s degree with experience, from an accredited college or university, preferably in counseling, education, gerontology, Human Services, Nursing, Rehabilitation, Social Work, Psychology, Social Services, Behavioral Health Science, or related field. Two years of relevant experience (e.g. providing case management or other type of assistance) working with the target population, low income elders and persons with disabilities.

Special Qualifications: Possess strong organizational, verbal and written skills as well as strong computer skills with Microsoft Office products. Working knowledge of the provision of health care in a variety of settings. Knowledge of community resources, insurances, and care delivery systems. Possess knowledge of human behavior and the aging process. Ability to work with various cultures. Ability to create and sustain trusting relationships with clients and families and practice active listening skills. Possess and maintain a valid driver’s license, automobile insurance, and have access to reliable transportation. Pass initial and ongoing state and national criminal background check. Bi-Lingual with English and Spanish speaking abilities preferred but not required. Possess strong computer knowledge and be skilled in Microsoft Office products, and other computer system databases. Demonstrate an understanding of everyone’s experiences, every day. Ensuring the delivery of services that recognizes and respects that every moment matters.

Competitive Benefit Package: We offer an excellent, competitive salary and benefits package including Health, Dental, Vision, Life, and Disability insurance, as well as a 403b Savings Plan/Pension with an Agency match, Vacation, Sick, Holiday time and access to Agency-sponsored EAP services for employees and their families. Many training opportunities are available that include, but are not limited to various educational experiences, certificate programs, CPR and First Aid training as well as ongoing occasions for additional learning. Tri-County is a qualified entity for employees to access loan repayment opportunities.

Application Process: Please visit our website at www.tricountyri.org to view our current openings. Click on the Job Opportunities link on the bottom of the page; click on “To view all available employment opportunities, click HERE”.

Tri-County Community Action Agency is an Equal Opportunity and Affirmative Action Employer. Tri-County is committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, color, national origin, religion, sex, age, disability, veteran status, sexual orientation, limited English proficiency (LEP), gender identity, or any other classification protected by law.