Title: Cashier/Customer Service Associate
Reporting to the Store Manager, the Customer Service Associate will play a pivotal role in ensuring the highest level of customer satisfaction. The primary responsibilities will include delivering exceptional service, processing sales transactions accurately, maintaining a well-stocked and organized store, and contributing to a clean and safe shopping environment. A commitment to providing outstanding service will contribute to the development of repeat customers and the overall success of our operations.
Service Expectations

• Extend a warm and welcoming greeting to every customer.
• Provide exceptional service to foster repeat customer relationships.
• Process sales transactions with professionalism and accuracy.
• Maintain a clean, organized, and inviting store environment.
• Collaborate with the team to uphold our service standards.

Essential Job Duties And Responsibilities

• Execute sales transactions according to established procedures.
• Uphold a consistently high level of customer service during your shift.
• Stock merchandise based on plan and management's guidance.
• Prepare food as needed using kitchen equipment, following safe handling guidelines.
• Perform pump maintenance as per protocols.
• Assist the manager in operating various systems and equipment.
• Contribute to a clean and safe store environment through regular cleaning tasks.
• Ensure the gas station maintains a clean and secure atmosphere.
• Embrace a flexible work schedule with the potential for additional hours.

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Continuously 66-100% - Use hands dexterously, talk or hear, prolonged periods standing and working on a cash register or related equipment.
• Frequently 34-65% - Walk, sit, stoop/kneel/crouch, or climb, lift up to 15 pounds.
• Occasionally 1-33% - Reach with hands and arms, or balance, or lift up to 50 pounds.
• Ability to perform repetitive movements over long periods.
• Some locations may require the physical ability to lift up to 40-pound propane tanks.
• This position occasionally requires the ability to work outdoors in adverse weather or temperature conditions.
• Prior experience in customer service (1 year preferred)
• Dependable and reliable work ethic
• Enjoyment interacting with people and collaborating in team settings
• Flexibility to adapt to changing tasks and directions

Benefits: We offer competitive compensation, opportunities for growth, and a dynamic work environment that encourages individual initiative and teamwork.
Tri-Energy Cooperative is an equal-opportunity employer.