Job Title: Billing Admin Specialist
Weekly Hours: Full-time / Posting: Internal & External / Location: Greer
Supervision: Reports to the Billing Coordinator
Position Overview: Looking for a skilled Billing Admin Specialist to provide financial, administrative and clerical services and to ensure accuracy and efficiency of operations while practicing the Onyx Group Way. Responsible for handling administrative tasks relating to the Onyx Group Billing Department by working through tasks in a timely, efficient, and detail oriented manner.
Responsibilities:

• Works effectively and efficiently through identifying and resolving patient account needs including patient credits/refunds and balances.
• Evaluates patient financial statuses and assists in establishing payment plans; also follows and reports the status of delinquent accounts.
• Communicates with patients and families by phone, and/or preparing and sending out emails, text messages, and letter communications.
• Assist in sorting and distributing billing department mail.
• Generates Onyx Group patient financial statements and reports, detailing accounts receivable status.
• Assist in processing mail payments.
• Participates in educational activities and attends monthly department meetings.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations; conducts

self in accordance with the Tribe employee handbook.

• Actively demonstrates an overall desire to practice the Onyx Group Way through humility and exemplify a servant’s attitude towards others in the department, company and patient population. Works to maintain integrity and excellence in every area of the job description and show initiative towards others by practicing conscious leadership in the role.

Education: High School Diploma or GED required; experience in physician practice preferred but not required.
Skills/Experience:

• Must be well organized, highly detail-oriented, and have knowledge of business office procedures.
• Must have the ability to operate a computer and basic office equipment
• Skilled in patient communication with a pleasant and helpful manner as well as the ability to establish and maintain effective working relationships with patients, employees and the public

Environmental/Working Conditions: Currently this position is an optional remote position, with the possibility of transitioning to a normal office environment. Occasional overtime may be required and/or hours may be shortened as business needs dictate.
Physical Demands: Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator and computer keyboard. This description is intended to provide only basic guidelines for meeting job requirements. Working conditions, skills and responsibilities may change as needed evolve.
The Onyx Group (TribeONE SC LLC) is an equal opportunity employer.
Is Billing Admin Specialist right for You?
You are the type of person that has the ability to focus on the big picture with specific goals in mind while allowing for flexibility in your job. You see things in black and white and are also able to see where grace and compassion apply. You thrive on goals and love working with numbers. You see potentially difficult scenarios as opportunities for finding options. You demonstrate that you are proactive in exceeding the expectations of your job responsibilities and take initiative to make your job even better. You push yourself to find new ways to problem solve and to streamline processes for efficiency. You have innate kindness in how you communicate both verbally and in written form with others. You thrive on being detail-oriented and still allow yourself room for mistakes and learning.
Ultimately, you want to grow yourself and be part of a growing team while practicing humility and serving others.