29 Help Desk Analyst I Jobs in Salem, OR
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Tridsvalidation is Hiring a Help Desk Analyst I Near Salem, OR
Overview:
We are seeking a skilled Help Desk Analyst to join our team. The ideal candidate will have a strong background in IT support, computer networking, and software troubleshooting. This position offers an exciting opportunity to work in a dynamic environment and provide essential technical assistance to our users.
Responsibilities:
- Provide technical support and troubleshooting for hardware, software, and network-related issues
- Respond to help desk tickets and inquiries in a timely manner
- Install, configure, and maintain computer systems and software
- Assist with user account management and access control
- Collaborate with IT team members to resolve complex technical issues
- Document solutions and maintain accurate records of IT support activities
Qualifications:
- Proficiency in VPN, TCP/IP, SCCM, Windows Server, and computer management
- Strong knowledge of help desk operations and IT support best practices
- Experience with software troubleshooting and computer networking
- Familiarity with office productivity software and tools
- Excellent communication skills and ability to work well in a team environment
If you are a proactive problem solver with a passion for technology and a desire to provide exceptional user support, we encourage you to apply for this exciting opportunity as a Help Desk Analyst.
Equal Opportunity:
Trids Validation is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
Job Type: Contract
Pay: $23.79 - $25.97 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
Work Location: In person
Job Summary
Contractor
$61k-76k (estimate)
06/18/2024
06/21/2024
The job skills required for Help Desk Analyst I include Help Desk, IT Support, Troubleshooting, Technical Support, Computer Systems, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Analyst I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Analyst I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Analyst I positions, which can be used as a reference in future career path planning. As a Help Desk Analyst I, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Analyst I. You can explore the career advancement for a Help Desk Analyst I below and select your interested title to get hiring information.
If you are interested in becoming a Help Desk Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Help Desk Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Help Desk Analyst job description and responsibilities
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zen desk, HEAT, Fresh Service or Track IT.
03/15/2022: Harrisburg, PA
Gathering and triaging cases that require attending to.
04/10/2022: Durham, NC
A help desk analyst spends the majority of the day performing remote support.
05/06/2022: Norfolk, VA
Help desk analysts troubleshoot difficulties with computers and their connections.
04/04/2022: Olympia, WA
Submitting purchase requests and monitoring your expenditure.
03/30/2022: New York, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Help Desk Analyst jobs
Use quotation marks for exact phrases.
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Use common words and punctuation.
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Set a time limit then change tactics.
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Name the different kinds of software testing.
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Find ways to get job experience.
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Step 3: View the best colleges and universities for Help Desk Analyst.
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