Job Description
Job Overview:
This position assists the physician in examination and treatment of patients, performing miscellaneous delegated duties under the direction of physician. This position interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts, and prepares treatment rooms for examination of patients. This position will be cross-trained to perform duties to enhance efficiency and continuity of delivery of patient care; work cooperatively within the team concept demonstrating flexibility, motivation and commitment to quality patient care. Tasks include patient related duties, medical record maintenance/documentation, and safety/environmental duties.
NICU Clinic hours are Monday's and Thursday's from 7:00am - 5:00pm
Job Requirements:
Graduate of an approved technical, professional ,or vocational program
Registered Medical Assistant (RMA), through AMT, NCCT, or NHA
Certified Medical Assistant (CMA) by AAMA and Cardiopulmonary Resuscitation (CPR)
Current, active RN or LPN licensure, or Respiratory Therapists or Technician credential, is also acceptable
Performance of common lab tests according to established CLIA guidelines and TriHealth policy
1-2 years experience in a physician office or related setting
Job Responsibilities:
Provides support to physicians/clinical staff.
Skillfully performs/obtains tests and specimens assuring proper departmental procedures are followed
Performs technical skills according to hospital's and department's policies/procedures, appropriate competencies, and accepted standards of practice.
Maintains a high level of efficiency, organization, and time management skills to promote efficiency in the Medical Center. Shows the ability to function successfully with minimal supervision.
Demonstrates strong written, verbal and phone skills. Demonstrates courtesy, respect toward patients, professionals, and team members. Notifies appropriate team members of abnormal test results or emergent situations
Accurately documents patient care in chart, maintains confidentiality of patient records and files appropriate documentation in patient chart
Accurately and safely maintains general appearance and cleanliness of exam rooms, supply areas, and nurses station. Disposes of contaminated equipment and disposable supplies in accordance with infection control guidelines
Other Job-Related Information:
Working Conditions:
Climbing - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Kneeling - Frequently
Lifting <10 Lbs. - Consistently
Lifting 50 Lbs. - Frequently
Lifting <50 Lbs. - Frequently
Pulling - Consistently
Pushing - Consistently
Reaching - Frequently
Sitting - Occasionally
Standing - Consistently
Stooping - Frequently
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Consistently
Visual Acuity: Far - Consistently
Visual Acuity: Near - Consistently
Walking - Consistently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS...
•Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
•Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
•Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS...
•Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
•Offer patients and guests priority when waiting (lines, elevators)
•Work on improving quality, safety, and service
Respect: ALWAYS...
•Respect cultural and spiritual differences and honor individual preferences.
•Respect everyone's opinion and contribution, regardless of title/role.
•Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS...
•Value the time of others by striving to be on time, prepared and actively participating.
•Pick up trash, ensuring the physical environment is clean and safe.
•Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS...
•Acknowledge wins and frequently thank team members and others for contributions.
•Show courtesy and compassion with customers, team members and the community