Job Overview:

This position provides both direct patient care in a primary care office and works with care delivery providers to identify gaps in care, contacts patients to schedule required care, and provides referral follow up. The Medical Home Medical Assistant provides pre-visit planning for the practice's patient panel, coordinates messages through electronic portals, and assists in managing transitions of care. The Medical Home Medical Assistant will act as a clinical liaison to the physician care plan and actively communicate with patients. The MA participates in process improvements, is knowledgeable of clinical goals and outcomes including patient satisfaction and engagement. Other job-related duties may be assigned to meet the needs of the department. Must be certified or registered medical assistant and have strong skills in clinical care, customer service, communication, and teamwork. This role understands the needs of the organization and supports the mission, values, and management of TriHealth Physician Practices.

Job Requirements:

Graduate of an approved technical, professional, or vocational program in Healthcare; Healthcare clinical experience preferred physician practice or related field
Equivalent experience accepted in lieu of degree
Must be certified or registered medical assistant
Must maintain this certification and registration status Registered Medical Assistant (RMA), through AMT, NCCT, or NHA, or certified Medical Assistant (CAN) by AAMA, and Cardiopulmonary Resuscitation (CPR)
Medical office flow, especially the clerical/front office tasks
Ability to make quick decisions based on well thought out consequences/results
Knowledge of EMR, practice management software and medical coding/billing strongly encouraged

Job Type: Full-time

Pay: $16.00 - $26.00 per hour

Expected hours: 32 per week

Benefits:

• 401(k) matching
• Adoption assistance
• Continuing education credits
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Pediatrics

Schedule:

• Day shift
• Monday to Friday
• Rotating weekends

Work setting:

• In-person
• Office

People with a criminal record are encouraged to apply

License/Certification:

• CMA, CCMA, or RMA (Preferred)

Ability to Commute:

• Anderson, OH (Required)

Work Location: In person