102 Client Account Manager Jobs in Lexington, KY
TrinDocs is Hiring a Client Account Manager Near Lexington, KY
Job Title: Client Account Manager
TrinDocs is a leading document management software company based in Lexington, KY. Our software automates purchasing and streamlines payable processes, enhancing organizational productivity.
We are seeking a Client Account Manager who is passionate about helping companies learn our software and become more efficient. In this role, you will play a crucial part during the implementation of our solutions and in assisting existing clients to maximize their usage of our platform. You will act as the bridge between our technical team and clients, requiring strong relationship-building and communication skills. Some technical knowledge will be helpful, and you must be comfortable leading group discussions and one-on-one meetings with senior developers, accounting, finance, and other IT personnel.
Responsibilities:
- Serve as the primary point of contact for clients during the implementation process.
- Assist clients in understanding and optimizing their use of our software.
- Conduct training sessions to educate clients on software features and functionality.
- Collaborate with clients to identify their current processes and workflows, and map out solutions to address their issues or enhance their efficiency.
- Facilitate communication between clients and the technical team to ensure smooth project execution.
- Lead group discussions and individual meetings with clients and internal teams.
- Provide ongoing support to clients to ensure they are getting the most out of TrinDocs.
Qualifications:
- Proven experience in project management and client relations.
- Strong interpersonal and communication skills, with a knack for building relationships.
- Technical knowledge and the ability to understand and explain software solutions.
- Comfortable working with senior developers, accounting, finance, and IT personnel.
- Experience in process improvement and workflow optimization.
- A basic understanding of accounting is a plus.
- Passionate about technology and automation.
- Must be able to work in the Lexington office full-time
Ideal Candidate:
- Loves talking to people and solving problems.
- Enthusiastic about technology and how it can improve business processes.
- Experienced in working with end users to discover and address their needs.
- Capable of making clients feel supported and confident in their use of TrinDocs.
The goal of this role is to help our customers learn to love our software more than they already do! This includes training them on features, solving new problems or workflows, rolling out new business units, and growing the footprint of our application inside their organization.
If this sounds like you, send us a resume and answer a few questions, and we would love to talk to you.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Paid training
- Travel reimbursement
- Vision insurance
Experience level:
- 3 years
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
- Quarterly bonus
Travel requirement:
- Travel
Ability to Relocate:
- Lexington, KY 40513: Relocate with an employer provided relocation package (Preferred)
Work Location: In person
Job Summary
Full Time
$84k-114k (estimate)
06/20/2024
10/16/2024
trindocs.com
Lexington, KY
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Account Manager jobs
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Step 3: View the best colleges and universities for Client Account Manager.
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