Responsibilities:

• Documentation of the current Business Processes and Automation.
• Migration and implementation strategy
• Development of request for proposals
• Development of Federal plans and reports.
• Management of business analysis, quality assurance, end user training, and application implementation.
• Negotiate with customers, emphasis on business process and user interface
• Review requirements; emphasis on functionality and system qualities
• Train, mentor other Analysts.
• Mediate between Business and other Analysts.
• Conduct meetings with Business SME and document business workflow, process.
• Analyze workflow and recommend improvements.
• Document issues with process, applications, automation.
• Maintain documentation up to date and distribute to project team members.
• Gather requirements, requests, and meet with team members to discuss solutions.
• Negotiate timelines with Business and Development Teams.
• Follow up frequently with Business SME on progress.
• Address questions, act as liaison between IT and Business.

Required Skills:

• Extensive experience and knowledge of Child Welfare, Business Process Mapping, SACWIS, Data Quality, Federal regulations and State regulations.
• Experience with working with high-level internal and external agency's management.
• Experience with Lean and Agile methodologies
• Understanding of the technical and business interdependencies that will exist between the legacy system and the modernized and upgraded application
• Understanding of legacy Batch systems
• Experience in the creation of detailed business requirements and business processes to meet the requirements of the next generation CCWIS application
• Experience with Data Quality and planning and testing of automated CCWIS processes.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook)