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POSITION DESCRIPTION:
This position is responsible for overseeing specified areas of the office in collaboration with the Practice Manager. Primary responsibilities include ensuring patients receive friendly, efficient service and maintaining efficient flow of the overall office, working with other supervisors to achieve operational goals as defined by the practice leadership. This position may supervise Medical Reception, Medical Records and may include Clinical Staff, ensuring an effective team environment. This position typically works in an environment where a Practice Manager oversees multiple office locations.
ESSENTIAL JOB FUNCTIONS:
ORGANIZATIONAL EXPECTATIONS:
MEASURED BY:
Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Associate's degree; High School graduate or equivalent with applicable college coursework or seminars in management and supervision. Prefer Associate's or Bachelor's degree in relevant field (Management, Healthcare Administration, etc.)
CREDENTIALS/LICENSURE: None
MINIMUM EXPERIENCE: Minimum of 5 years' experience working in a Medical Office, with Reception or Cross-Trained Medical Assisting duties required. Prior supervisory experience strongly preferred.
POSITION REQUIREMENTS (ABILITIES & SKILLS):
MINIMUM PHYSICAL EXPECTATIONS:
MINIMUM ENVIRONMENTAL EXPECTATIONS:
This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases is possible. This position requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.
Full Time
$89k-116k (estimate)
06/26/2024
08/25/2024