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Patient Service Representative, Part-time
Trinity Health MI Ann Arbor, MI
$40k-49k (estimate)
Part Time 3 Days Ago
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Trinity Health MI is Hiring a Patient Service Representative, Part-time Near Ann Arbor, MI

Employment Type:Part time
Shift:Night Shift
Description:An opportunity to join our team of remarkable care Patient Access Specialists awaits YOU!!!!
Trinity Health is one of the nation's top healthcare service providers, spanning five counties in Southeastern Michigan. We represent more than 2,700 physicians and 14,000 nurses and staff, and includes 5 Hospitals, 5 Outpatient Health Centers, 8 Urgent Care Facilities and over 25 Specialty Centers. Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving communities in 21 states with 86 hospitals, 128 continuing care facilities and home health and hospice programs.
Responsible for the complete and accurate collection of patient demographic and financial information for the purpose of establishing the patient and service specific record for claims processing and maintenance of an accurate electronic medical record. Registers and checks-in patients and determines preliminary patient and insurance liability. Performs routine account analysis and problem solving. Resolves patient account issues. Initiates billing and rebilling of accounts as appropriate. Under limited supervision; determines need for and obtains authorization for treatment /procedures and assignment of benefits required. Provides information to patients concerning regulatory requirements. At point of service, provides estimated costs and patient responsibility, facilitating collection of copay, deductible and private pay balances.
  • Obtains, verifies and enters patient identification, demographic information, and insurance coverage into hospital information system(s), to ensure accurate and timely submission of claims.
  • Determines visit-specific co-payments and collects out-of-pocket liabilities.
  • Assists patients with questions regarding financial liability or refer to appropriate resource(s).
  • Inform patients on cost of treatment, insurance benefits, resources for payment and financial.
  • Obtains medical authorization or referral forms, if appropriate. Audit authorizations for accuracy and determine if delay/deny policy needs to be invoked.
  • Utilizing key reports and tools to facilitate obtaining accurate insurance information.
  • Educates patients/families on the use of registration kiosks or online systems.
  • Identifies non-routine complex issues and escalates to Patient Access Lead for resolution.
  • Assists in the training and education of colleagues upon hire and ongoing as new systems and processes are created.
  • Maintains compliance with HIPAA and other regulatory requirements throughout all activities. Protects the safety of patient information by verifying patient identity to preserve the integrity of the patient record and ensures all records are complete, accurate, and unique to one patient.
  • Is proficient at the use of automated tools and makes appropriate decisions related to the relationship of the action required and the tool used. Performs pre-registration and pre-admits.
  • Communicates frequently with patients/family members/guarantors, and physicians
Our Commitment to Diversity and InclusionTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Job Summary

JOB TYPE

Part Time

SALARY

$40k-49k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

06/24/2024

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The job skills required for Patient Service Representative, Part-time include Patient Care, Commitment, HIPAA, Integrity, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative, Part-time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative, Part-time. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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