Are you our next Account Manager?

Triple20 has an immediate opening for an Account Manager (associate to senior level). We are headquartered in Blaine, Minnesota, and offer a hybrid work environment - two days (M,F) are work from anywhere, three days (TWTH) are in-office, collaboration days.

Account Managers at Triple20 are key instigators, anticipating clients’ needs and coming up with creative solutions that contribute to clients’ event strategy success. Account Managers develop relationships of influence in three verticals - trade show exhibits, product displays and corporate interiors - establishing key objectives, measuring project-to-project ROI and constantly searching for opportunities to experiment and partner with clients in the context of face-to-face brand experiences.

At Triple20, the depth and quality of our client relationships is a critical part of the value we bring to each account and project. We are looking for an entrepreneurial Account Manager whose core responsibility will be building relationships with clients in order to earn their business year after year. Our ideal candidate will have a passion for creating value through impact relationships and a drive to provide exceptional service in the name of customer success.

Applicants should also be comfortable working with exhibit designers, project managers, production specialists and other cross-functional operational team members.

If this sounds like you, apply today and help us build the meaningful, long-lasting relationships that move our business forward!

Note: Triple20 is a social impact company, which means that our team measures both financial returns and social impact results - environmental sustainability, in particular. We are proud to offer competitive benefits such as unlimited PTO, generous technology stipends, emergency saving accounts, health and dental insurance, 401(k) matching, and cell phone reimbursement.

Unique Abilities

• Charisma: People love being around you and you love being around people.
• Centered in relationships: You have a high level of empathy, a healthy communication style, good boundaries and a history of making things happen in and through your connections.
• Motivated by achievement ($, #): Nothing feels better to you than hitting goals, and nothing feels worse than missing goals!
• Driven by data ($, #): You love graphics, numbers, metrics, ratios, percentages and scores.
• Resourcefulness: Don’t know how to do that thing? That’s ok. You know how to find out how to do that thing.
• Open to coaching: You have a growth mindset - you want to be better tomorrow than you were today and you’ll listen to anybody and everybody who has ideas about how you can do that!
• Resiliency: You’ve missed numbers. You’ve failed to succeed. You’ve faced adversity. But you know how to respond well to getting knocked down. You know how to get up again! You see failure as opportunity, and your instinct is to hold yourself accountable through the ups and downs.
• Experience with sales functions: You understand what it means to carry the responsibility and pressure of hitting a number.
• Comfort with conflict: You might not like hard conversations, but you aren’t afraid to have them. You’re usually eager to find ways forward out of discomfort or confusion (even if it’s awkward at first).
• Cross-functionality: You play well with others, you like creative problem solving and you are willing to believe that others’ ideas are better than your own.

Objectives of this Role

• Act as the primary point of contact for prospects and clients, building relationships of impact and influence with the world-changing companies that Triple20 serves
• Develop a thorough understanding of Triple20’s products and service offerings to expand existing client business and identify opportunities with existing clients
• Be an instigator, actively working alongside our client’s marketing teams and leadership to bring their brand vision and event strategy to life at trade shows and other live events
• Work with Creative, Project and Production teams to develop winning proposals for client projects

Key Responsibilities

• Meeting quarterly and annual revenue goals
• Meeting quarterly and annual margin targets
• Working directly with clients to develop departmental budgets year to year
• Pricing client projects and crafting proposals using that pricing
• Communicating with Triple20 Creative, Projects and Production teams to ensure that projects in production meet client expectations and align with brand vision(s).
• Communicating project details and changes to Triple20 Creative, Projects and Production teams on a daily basis
• Training and developing new team members when necessary
• Traveling to support project teams and clients at shows (10%-15%)

Required Qualifications

• 2 years of experience owning revenue responsibility, in sales and/or account management capacity, in a B to B environment
• Excellent communication, presentation skills
• Proven track record of meeting and exceeding revenue goals
• Ability to travel 10-15% of the time
• Willingness to work a hybrid schedule , in office Tues, Wed, Thursday
• Proficiency with common customer relationship management (CRM) software, such as Salesforce or HubSpot

Preferred Qualifications

• Bachelor's Degree
• 5 years of experience in sales and/or account management capacity, in a B to B environment
• Experience in the trade show or event marketing industry is preferred.
• Familiarity with best practices in sales, account management, and client success roles

Triple20 is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and do not discriminate based on identity or status. We believe a diverse and inclusive workforce leads to better ideas and outcomes, and we are dedicated to fostering a workplace where everyone feels respected, valued, and empowered to thrive.

Job Type: Full-time

Pay: $72,053.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Experience level:

• 2 years

Schedule:

• Monday to Friday

Travel requirement:

• Travel

People with a criminal record are encouraged to apply

Ability to Relocate:

• Minneapolis, MN 55449: Relocate before starting work (Required)

Work Location: Hybrid remote in Minneapolis, MN 55449