Under general supervision, provides administrative support of day-to-day human resource operations. Supports staffing activities, schedules meetings, takes and publishes meeting minutes, maintains HR systems, reviews incoming documents, compiles information and generates reports. Deals with internal and external customers at all levels in occasionally difficult or sensitive situations

Qualifications and experience desired: 

• Two years of general administrative experience. 

• One year of experience performing highly detailed work involving sensitive or privileged information. For example, payroll, legal or medical data, test administration, recruiting and staffing, drug policy administration, grievance handling or substantially similar duties.

• Word, mail merge functions, formatting, use of tables, and other activities generally associated with intermediate proficiency.

• Excel, with the ability to create and maintain spreadsheets, graphs and reports, including pivot tables and linked worksheets.

• Grammar, punctuation, spelling.

• Time management, including priority setting and resetting.

• Group scheduling software applications including email.

• General office practices, correspondence and filing.

• Procedures for handling privileged or confidential documents.

• Principles of customer service, particularly in handling customer complaints.

• Communication in English, in writing or verbally.

• Attention to detail to identify and correct errors.

• Microsoft Office products.

• Setting and resetting priorities.

• Working with teams. 

• Persevering in difficult situations with tact and diplomacy.

• Responding with flexibility to changing priorities.

• Working well independently and in teams.

• Communicating about deadlines.

• Providing good customer service.
  

  Projects and functions to be performed:

• Carries out a wide range of duties critical to maintenance and processing of personnel actions, records and reports. Performs basic HRIS data entry (such as address/ID Badge changes) and employee file maintenance (electronic and manual). Many transactions are time sensitive in nature and directly impact employee engagement. Provides support while protecting the confidentiality of sensitive or privileged information. Resolves common difficulties for employees. 

• Assists with hiring and staffing activities such as maintaining zoom licenses, scheduling, hosting interviews, testing (including drug & alcohol), proctoring tests. Produces interview packets by creating, coordinating, printing and compiling documents, resumes and test results, etc.

• Provides clerical and operational support to other human resource staff. Routes Personnel Action Forms (PAFs), Monitors directs correspondence from internal and external sources to correct HR team member, assists with various projects as assigned.

• Responds to inquiries from employees, customers and vendors. Monitors the HR phone line and e-mail boxes and routes as appropriate.

• Processes, Verifies and maintain Personnel documentation (including departmental files for various documents and correspondence and policy/benefit packet preparation). Sorts and timestamps department mail.
  
  Duration: 3 to 6 months 
  Location: Everett
  Pay: $19.50 per hour