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Technical Support Associate
$50k-64k (estimate)
Full Time
2 Weeks Ago
Trispoke Managed Services Pvt. Ltd. is Hiring a Technical Support Associate Near Richardson, TX
Job DescriptionPosition -1 : Technical Support Associate – Optics CMC
Position – 2 : Technical Support Associate – Calibration – Optics CMCJob Description:
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For more jobs: https://www.linkedin.com/company/trispoke-managed-services-pvt-ltd/jobs/?viewAsMember=true
- Collaborating with Engineering, Program Management, Operations, & Quality business leadership and all Optics CMC functions and proactively addressing equipment needs to meet current and future business needs.
- Enabling the factory to execute to these needs on time and at or below cost in a safe environment by
- Creating innovative solutions for improving equipment uptime and process times, including the design and creation of custom hardware and software as needed.
- Working with facilities and engineering teams to lead installs of new equipment and upgrades of existing equipment.
- Modeling Client's values, customer focus, solution oriented, excellence in execution and a sense of urgency and encouraging the same within the rest of the organization.
- Tests, troubleshoots, repairs, maintains, and installs a wide variety of electronic, electromechanical, mechanical, computer, laboratory, and scientific systems and/or equipment.
- Maintaining the equipment and resources across four factories in one location: Optical Fabrication, Diamond Point Turning, Optical Coating and Assembly/Test.
- Collaborating with and working alongside a team of experienced equipment technicians to identify equipment, machinery, and other functions specific items that through normal production, calibration or preventative maintenance activities are in needed of correction.
- Utilizes various engineering and scientific drawings, manuals, and other related documentation in the performance of their tasks.
- Upgrading and modifying production equipment
- Procuring and installing new capital equipment.
- Participating in factory equipment layouts.
- Maintaining equipment documentation pertaining to Preventive Maintenance / Lockout - Tagout Procedures / Equipment inventories.
- Minimum of 8 years of professional relevant experience in equipment maintenance in a production or factory environment. Background in electronics, mechanical aptitude, ability to solve complex technical equipment problems and strong troubleshooting skills.
- Experience in the repair and maintenance of automated equipment.
- Ability to work from schematics, written procedures, and oral instructions.
- Must be able to interface with persons of multiple disciplines and job functions.
- Experience with multimeters, current probes, and various test & measurement instruments.
- Proven history of demonstrating initiative, persistence, and creativity in problem solving
- Prior experience with Optical Coating (vacuum) and Diamond Point Turning equipment.
- RF Power systems experience.
- High voltage experience in 480, 208 3-phase, 110 and DC voltages
- Understanding of programmable logic controllers (PLC’s) and ladder logic.
- Ability to lead modification or upgrade projects of existing equipment.
- Excellent oral and written communications with ability to work with minimum direct supervision.
- Ability to collaborate and influence development of project objectives and goals with external customers and internal stakeholders.
- Knowledge of the optics industry.
- Ability to multitask in a fast-paced dynamic environment.
- Operates well as part of a team and can work overtime on occasion.
Position – 2 : Technical Support Associate – Calibration – Optics CMCJob Description:
- Collaborating with Engineering, Program Management, Operations, & Quality business leadership and all Optics CMC functions and proactively addressing equipment needs to meet current and future business needs.
- Enabling the factory to execute to these needs on time and at or below cost in a safe environment by
- Creating innovative solutions for improving equipment uptime and process times, including the design and creation of custom hardware and software as needed.
- Working with facilities and engineering teams to lead installs of new equipment and upgrades of existing equipment.
- Modeling Client's values, customer focus, solution oriented, excellence in execution and a sense of urgency and encouraging the same within the rest of the organization.
- Calibrates tools, Inspection, Test, & factory equipment in accordance with industry and company practices
- May include testing, troubleshooting, repairs, maintenance, of electronic, electromechanical, mechanical, computer, laboratory, and scientific systems and/or equipment.
- Calibration of equipment, tools, and instruments across four factories in one location: Optical Fabrication, Diamond Point Turning, Optical Coating and Assembly/Test.
- Collaborating with and working alongside a team of experienced equipment technicians to support, calibration or preventative maintenance.
- Utilizes various engineering and scientific drawings, manuals, and other related documentation in the performance of their tasks.
- Minimum of 8 years of professional relevant experience in calibration of tools, instruments, and equipment in a production or factory environment. Background in electronics, mechanical aptitude, ability to solve complex technical equipment problems and strong troubleshooting skills.
- Ability to work from schematics, written procedures, and oral instructions.
- Must be able to interface with persons of multiple disciplines and job functions.
- Mathematical aptitude to work with SI Units, derived units, multipliers, and conversions. Able to use algebra and geometry to solve for the unknown.
- Understands Traceability Standards and Hierarchy.
- Identify and apply common elements of calibration procedures and can write calibration procedures for new equipment.
- Flexibility to work 2nd and/or 3rd shifts when/if needed.
- ASQ – CCT (Certified Calibration Technician) or similar certification
- Proven history of demonstrating initiative, persistence, and creativity in problem solving
- Prior experience with Optical Coating (vacuum) and Diamond Point Turning equipment.
- Excellent oral and written communications with ability to work with minimum direct supervision.
- Ability to collaborate and influence development of project objectives and goals with external customers and internal stakeholders.
- Knowledge of the optics industry.
- Ability to multitask in a fast-paced dynamic environment.
- Operates well as part of a team and can work overtime on occasion.
#nowhiring #hiring #jobsearch #jobopening #careers #jobhunt #employment #jobposting #HR #work #staffing #jobopenings #recruitment #careeradvice #jobseekers #jobfair #jobalert #jobhunter #jobapplication #electromech #test #troubleshoot #repair #calibrat #production #equipment #instrument #ohm #Station #O'scop
For more jobs: https://www.linkedin.com/company/trispoke-managed-services-pvt-ltd/jobs/?viewAsMember=true
Job Summary
JOB TYPE
Full Time
SALARY
$50k-64k (estimate)
POST DATE
06/05/2024
EXPIRATION DATE
10/29/2024
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The job skills required for Technical Support Associate include Technical Support, Troubleshooting, Problem Solving, Written Communication, Leadership, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Associate. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Technical Support Associate positions, which can be used as a reference in future career path planning. As a Technical Support Associate, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Associate. You can explore the career advancement for a Technical Support Associate below and select your interested title to get hiring information.
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