Branch Manager

Company Overview:

Triton Stone Group, one of the nation’s largest natural stone and tile importers with 22 design showrooms across the country, has seen tremendous growth since 2004, by providing the highest quality products with a commitment to service and customer’s-first attitude.

Job Description:

We are searching for a Branch Manager - Retail Design Center to be part of our Triton team!

Job Duties & Responsibilities:

• Ensure operations team helps the sales team meet goals and provide and unparalleled customer service experience
• Maintain accurate inventory – receive and ship inventory; maintain proper documentation; enforce process discipline that supports accurate inventory
• Invoice products – ensure accuracy including slab sizes, quantities, etc.; convert signed packing lists and pick tickets to invoices
• Manage system maintenance – handle holds, sales orders, pick tickets and open incoming and outgoing transfers
• Manage safety for the branch – implement, maintain and enforce Triton Safety Policy
• Fleet Management – ensure branch is compliant with DOT regulations, licensing and registration for all vehicles
• Process daily deposits and apply payments accurately
• Handle returns and damage claims
• Coordinate delivery schedules, loading and times
• Facilities maintenance – local vendor managements; landscaping; cleaning/janitorial

Requirements & Qualifications:

• Minimum of 2-3 years management experience
• Prior industry experience preferred; however high-end retail, design, fashion experience would be considered
• Experience managing staff of 6-8 sales associates
• Must be self-starter who can take initiative and maintain professionalism and flexibility in a high paced work environment
• Must be able to demonstrate excellent customer service skills
• Must be proficient in Microsoft Office Suite
• High School or GED required
• Bachelor’s degree or higher preferred

Position Information:

• Job Status: Full Time
• Benefits: Comprehensive benefits package including medical, dental, vision, LTD, life, 401(k), paid time off, paid holidays.

• Ability to sit for long periods of time.
• Ability to type on a computer efficiently.
• Ability to lift up to 25 lbs.
• Ability to bend, twist and lift both arms above head.
• Ability to drive vehicle without restrictions.
• Ability to speak over the telephone for long periods of time wearing a headset on one or both ears.