Skills:

Triton Towing is the fastest growing tow company in Round Rock. We service the entire Austin metro area and specialize in Police rotations, customer tows, fleet accounts, and impounds. Our double digit growth and rapid geographical expansion have created multiple vacant positions for dispatchers. We are in need of one (1) overnight dispatcher. Office-related experience is a must and dispatch experience is preferred, but not required. Advancement opportunities are periodically available. You can apply through indeed or at www.tritontowing.com and click Employee Agreement.

ESSENTIAL DUTIES:

• Dispatching service calls to tow operators
• Releasing customer vehicles
• Generating procedures to improve office efficiency
• Answering incoming informational phone calls from customers
• Maintaining a professional attitude with customers
• Handling and resolving a variety of customer concerns, complaints, and questions
• Maintaining customer records
• Other office duties as assigned

SKILLS:

• Excellent customer service
• Effective communications skills
• Ability to multitask in high stress situations
• Proficiency in Windows and Office

MINIMUM QUALIFICATIONS:

• High School Diploma or GED
• Ability to obtain your TDLR license (we will help the right candidate obtain license)
• Bilingual a strong plus, but not required

Job Type: Full-time

Pay: $18.00 - $18.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• 10 hour shift

Ability to Relocate:

• Austin, TX 78728: Relocate before starting work (Required)

Work Location: In person