2 On-Call Help Desk Technician (Tier I) Jobs in San Jose, CA
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On-Call Help Desk Technician (Tier I)
$66k-82k (estimate)
Contractor
4 Weeks Ago
Triune Infomatics is Hiring an On-Call Help Desk Technician (Tier I) Near San Jose, CA
Role: On-Call Help Desk Technician (Tier I)Local to San JoseDuration 3 to 6 months
Overview: The On-Call Help Desk Technician (Tier I) position is an entry-level role aimed at individuals starting their career in technical support. This role operates under general supervision and is responsible for providing technical assistance to end-users, primarily focusing on troubleshooting computer applications, hardware, and software issues.
Qualifications:
Overview: The On-Call Help Desk Technician (Tier I) position is an entry-level role aimed at individuals starting their career in technical support. This role operates under general supervision and is responsible for providing technical assistance to end-users, primarily focusing on troubleshooting computer applications, hardware, and software issues.
Qualifications:
- Basic understanding of computer applications, hardware, and software.
- Strong problem-solving skills and ability to troubleshoot technical issues effectively.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and meet deadlines.
- Willingness to learn and adapt to new technologies and procedures.
- Previous experience in customer service or technical support role.
- Certification in IT support (e.g., CompTIA A ).
- Familiarity with remote support tools and ticketing systems.
Job Summary
JOB TYPE
Contractor
SALARY
$66k-82k (estimate)
POST DATE
06/05/2024
EXPIRATION DATE
10/23/2024
WEBSITE
triuneinfomatics.com
HEADQUARTERS
Fremont, CA
SIZE
25 - 50
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