Sarasota National Golf and Country Club is a private club located in Venice, Florida. This bundled golf community includes an 18-hole championship golf course designed by Gordon Lewis, which is surrounded by beautiful wetlands and preserves. The golf course caters to players at all skill levels.

In addition to world-class golf facilities, residents will enjoy the Palm Club featuring a resort style pool with lap lanes, spa, poolside tiki bar, tennis courts, bocce ball, pickleball and more. Members enjoy a wide variety of social activities, a full service restaurant and bar both inside and out with both casual and fine dining options. The community is active and friendly, and they even have their a dog park and playground. Sarasota National offers members a luxurious lifestyle in an ideal location close to pristine beaches, shopping, dining and culture.

General Purpose:

Manages all aspects of the Club including its activities and the relationships between the Club, Troon Golf, Ownership group, and/ or the Board of Directors, members, guests, associates, community, government and industry.  

Essential Duties:

• Administers Club policies and procedures established by the Board of Directors and/or Ownership group.
• Plans, develops and approves specific operational policies, programs, procedures and methods in concert with general policies.
• Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
• Coordinates the development of the Club’s long-range and annual (business) plans.
• Works with Troon Golf Human Resources Department to establish a basic personnel policy; initiate and monitor policies relating to personnel actions and training and professional development programs.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.  Directly manages department members that may include, but is not limited to: Assistant General Manager (Clubhouse Manager); Food and Beverage Director; Membership Director; Golf Professional; Superintendent; Tennis Professional; Athletic Club Manager; Administrative Assistant.
• Attends conferences, workshops and meetings to keep abreast of current information and developments in the field.
• Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the Club; takes effective corrective action as required.
• Coordinates and serves as ex-officio member of the Board of Directors and other appropriate Club standing committees.
• Provides advice and recommendations to the President and committees about construction, alterations, maintenance, materials, supplies, equipment and services not provided in approved plans and/or budgets.
• Consistently ensures that the Club is operated in accordance with all applicable local, state and federal laws.
• Oversees the care and maintenance of all the Club’s physical assets and facilities.
• Ensures the highest standards for food, beverage, sports and recreation, entertainment and other Club services.
• Establishes and monitors compliance with Troon Golf Procurement purchasing policies and procedures.
• Participates in outside activities that are judged as appropriate and approved by the Board of Directors/Ownership group to enhance the prestige of the Club; broadens the scope of the Club’s operation by fulfilling the public obligations of the Club as a participating member of the community.
• Reports member infractions to the Board of Directors/Ownership group for necessary action.
• Serves as liaison between all management staff and the Board of Directors.
• Maintains relations with police, fire, liquor control board, health department and other governmental agencies.
• Performs competitive analyses on Clubs and other businesses providing member alternatives through personal observations and historical reports.
• Handles emergencies such as fires, accidents and breaches of security or house rules promptly and in person. Emphasizes prevention through training, inspection and preventive enforcement.
• Convenes and presides over meetings with departmental managers; conducts all-facility personnel meetings.
• Gives direction to and works closely with vendors, outside contractors, firms and individuals providing services, lease agreements, or contracts to the Club.
• Regular and reliable attendance.

Education/Experience:

Bachelor’s degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.)

Physical Demands:

Regularly stands, walks and sits. Occasionally may climbs, balances, stoops, kneels, crawls, crouches, tastes or smells. Regularly uses hands to finger, feel or handle, reaches with arms and hands, talks or hears. Occasionally lifts up to 50 pounds.

Environment/Noise:

Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

Class A member of PGA/LPGA member preferred

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.

Priority Skillset

• Leadership of staff is essential – provide mentoring relationship to department leaders, work to develop talent and provide direction through coaching and training
• Strong Time Management Skills
• Accountability
• Staff accountability
• Accountability to Boards and Membership
• General Manager Experience at Member Owned Private Club
• Experience working with Private Club Boards and Committees
• Extensive knowledge of adhering to and managing budgets, P&L statements, balance sheet, and cash flow
• Ability to create a high-level Member Experience
• Be the “Face” of the Club
• PGA, CMAA Member in Good Standing preferred

Candidate Qualifications

• A high energy, dynamic leader with a skill set to lead all daily operations
• Experienced in food & beverage, bar, dining and catering operations
• Strong organizational, communication, interpersonal and leadership skills required
• An entrepreneurial approach to marketing with an emphasis on digital marketing
• Demonstrates understanding of club financial operations and targets
• Desired personal traits--high personal integrity, professional, driven, take-charge leader, problem solver, innovative, change agent, team player, sociable
• Excellent verbal and written communication skills
• Proficient in leading/directing the employee recruiting, hiring, onboarding, training and development process for all club functions