Summary

Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.

Essential Duties

· Sells and delivers a minimum number of vehicles per month.

· Writes complete sales orders and processes paperwork in accordance with dealership policies.

· Utilizes dealership sales control and follow-up systems.

· Attends product and sales training courses as requested by sales manager.

· Keeps up-to-date on new products and services within the industry.

· Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

· Maintains a prospect development system.

· Conducts business in an ethical and professional manner.

· Satisfies the transportation needs of vehicle purchasers.

· Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.

· Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.

· Explains fully product performance, application and benefits to prospects.

· Describes all optional equipment available for customer purchase.

· Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.

· Exhibits high level of commitment to customer satisfaction.

· Knows and understands the federal, state, and local laws which govern retail automobile sales.

· Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.

· Keeps abreast of new products, features, accessories, etc., and their benefits to customers.

· Knows and understands equity and values, and is able to explain depreciation to the customer.

· Ensures that the sales manager has an opportunity to meet each customer.

· Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).

· Prepares sold vehicles for customer delivery prior to customer arrival.

· Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.

· Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.

· Schedules first service appointment.

· Follows up on all post delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.

· Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.

· Attends sales meetings.

· Maintains professional appearance.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• Monday to Friday
• Weekend availability

Job Type: Full-time

Pay: $61,545.11 - $150,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift

License/Certification:

• Driver's License (Required)

Work Location: In person