Credit Representative

Tropical Shipping in West Palm Beach, Florida is seeking a Credit Representative!

Tropical shipping was originally established in 1954 and today it is the leader in the ocean freight industry and the largest containerized carrier in the Caribbean region. From Canada to South Florida, we operate state-of-the-art vessel fleets and facilities. With a world-wide client base, Tropical Shipping moves millions of tons of cargo throughout the world. Tropical employs more then 900 team members in various countries in a variety of positions such as: Accounting, Purchasing, Logistics, Warehouse Operations, Marine Operations, Maintenance and so much more! Tropical is dedicated to our team members and have built a culture of diversity, fun and excellence. We are committed to our Tropical Shipping team and the families they support. Come and apply today!

The ideal candidate will possess strong communication skills, accountability, a solid work ethic, commitment to excellence, ability to multi-task and a strong background in customer service.

Responsibilities include, but are not limited to:

• Have experience with Microsoft Office programs, especially Excel, Outlook, and Word.
• Good communication and customer service skills.
• Patience and stress management.
• Problem-solving skills.
• Critical thinking skills.
• Monitor the open receivables to past due accounts.
• Contact customers with overdue accounts and attempt to collect the amount due.
• Use search tools to try to locate customers who have moved and/or changed phone numbers.
• Maintain records of contacts and attempted contacts with assigned customers.
• Attempt to resolve customer issues, initiate refunds, and/or write-off requests.
• Complete regular reports through on the status of unpaid accounts as well as any other open items on the accounts.

Educational Requirements:

• High School Diploma or equivalent

Experience Requirements:

• 3 years experience in credit/collections, customer service, sales, or documentation (preferrably in transporation industry).

Physical Requirements:

• Office environment- ability to sit for long periods of time and use a computer.

Other Requirements:

• Valid drivers license

Benefits:

• Competitive Pay
• Free Medical insurance for employee & dependents (Immediate eligibility)
• Dental, Vision, Life, Short-term & Long term insurance available at great rates
• Annual Incentive Bonuses for ALL team members
• 401(k) retirement plan with company generous company match
• Tuition Reimbursement
• Employee Recognition Programs and events
• Employee Discounts
• Paid Time Off & Holiday Pay
• Casual work environment and so much more!!!

For a complete list of our job postings go to:https://www.tropical.com/careers.

• Apply on our website

Job Type: Full-time

Pay: From $19.71 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you aware this position is located in West Palm Beach, Florida and is not remote?

Education:

• High school or equivalent (Required)

Experience:

• Debits & credits: 3 years (Preferred)
• Microsoft Office: 3 years (Required)
• Customer service: 3 years (Required)

Work Location: In person

Salary : $1 - $20