At Pinnacle GI Partners, we understand that our success is rooted in our employees' satisfaction. Whether you're seeking a change from your current career path or just looking to embark on a new professional journey, Pinnacle GI Partners could be your next destination. We're currently looking for Call Center Receptionists for our office in East Lansing, MI. We offer full-time employment statuses for this role. Don't have receptionist experience? That's not an issue! We're interested in individuals with outstanding customer service skills or relevant experience in a medical office setting. We're committed to training the right candidates who are eager to start a new career. Apply now and join us in achieving success together!

Primary duties and responsibilities

• Answers telephone and either responds to inquiry, directs caller to appropriate personnel or initiates a triage message for response by medical personnel
• Coordinates referral for patients through insurance and other physician offices
• Coordinates in office radiology orders and various GI testing 
• Shares appointment scheduling duties with the Medical Receptionist team

Qualifications

• Completion of High School or a GED program
• Obtain a minimum of 1-3 years customer service experience
• Medical office and or appointment scheduling experience, preferred 
• Must demonstrate a high competency level with general computer applications and phone etiquette
• Must successfully pass a background check and a drug screening

What we offer:

• Competitive compensation package with excellent benefits that start the 1st of the month after your start with us

• A generous yearly PTO allowance

• 401K with a company match (90-day waiting period applies)

• Monday-Friday schedules, no weekends and paid holidays

We are a proud Equal Employment Opportunity Employer. Pinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit https://www.pinnaclegipartners.com

About Us

Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.