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Customer Manager - Small Format (Drug, C-Store, Specialty)
Tru Fru Chicago, IL
$66k-87k (estimate)
Full Time 1 Week Ago
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Tru Fru is Hiring a Customer Manager - Small Format (Drug, C-Store, Specialty) Near Chicago, IL

Who are we?

Established in 2017, tru fru changed the way America snacks forever. tru fru is a Utah-based company that rapidly ascended the "permissible indulgence" space by innovating a "better-for-you" 100% real fruit immersed in premium chocolate indulgence to retail outlets nationwide. Winning consecutive most innovative product awards at Sweets & Snacks in 2019, 2021, 2022, and 2023 while climbing the snack industry velocity charts at an astounding growth rate, tru fru joined the Mars family of brands in February 2023. We are on an exciting mission to build a fruit forward snacking legacy around an incredible product line with truly remarkable people to create something special for generations to come!

What you'll do.....

The Customer Manager of Small Format at tru fru plays a pivotal role in both driving quality growth and laying critical foundation for tru fru's long term success in assigned channels (Drug, C-Store, Specialty). With the guidance of the Director of Sales, you will be responsible for developing and nurturing business relationships with a wide range of customers across the diverse small format universe. The successful candidate will be instrumental in driving sales growth, enhancing brand visibility, and solidifying tru fru's position as a key player in the competitive small format market. The candidate will also be responsible to manage the broker agency relationship to drive the company goals and objectives.

Job Aspects:
Strategic Account Management:
* Take the lead in strategically identifying and prioritizing key accounts within the Small Format Channel.
* Implement targeted sales strategies to foster lasting partnerships, ultimately expanding the distribution and visibility of tru fru products.
Relationship Building:
* Cultivate and maintain strong, trust-based relationships with key decision-makers, buyers, and store managers at various Small Format outlets.
* Act as the primary point of contact for all sales-related inquiries and collaborate closely with internal teams to ensure seamless execution of sales strategies.
* Collaborate closely with broker partners to execute business initiatives successfully.

Sales Performance Optimization:
* Continuously assess sales performance metrics, market trends, and consumer preferences within Small Format.
* Utilize data-driven insights to refine sales strategies, capitalize on emerging opportunities, and overcome potential challenges effectively.
Product Training and Merchandising Support:
* Conduct regular store visits to provide comprehensive product training, ensure optimal product placement, and support merchandising efforts in alignment with tru fru's brand guidelines.
* Offer guidance to store staff on promoting tru fru products effectively to maximize sales potential.
* Travel to trade shows and customer meetings to nurture & grow the business.

What you'll bring....

* Track record of collaborating cross functionally.
* Track record in quality growth with customers or channels.
* Ability to manage and improve customer P&L.
* Experience developing and implementing strategy.
* Experience in negotiating.
* Experience building strategic partnerships.
* Ability to leverage multiple perspectives and data.
* Proven ability to make decisions and be accountable for outcomes.
* Ability to translate insights into action; challenge team to pivot and create innovative solutions.

You have...

* Minimum of 2-3 years of proven sales experience, preferably within the consumer-packaged goods (CPG) industry or related field.
* Excellent communication, interpersonal, and negotiation skills.
* Proficiency in Microsoft Office Suite.
* Experience in optimizing trade spend.
* Experience with Nielsen/IRI.
* Knowledge of how to implement a MAPS strategy.
* Bachelor's degree in business, marketing, or a related field is preferred.
* Willingness to travel frequently within the designated territory. A bachelor's degree in business administration or in a closely related field

You are...

* Knowledgeable and Solution- Oriented.
* Analytical and strategic for data driven decision making.
* Competent in forecasting demand.
* Persuasive, persistent and confident.
* Self-motivated and goal-oriented with a strong work ethic.

Pluses

* Experience with Trade Promotion Management Systems.
* Knowledge of the food industry and frozen snacks is a plus.

Certain states and localities require employers to post a reasonable estimate of salary range. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

What Tru Fru offers

  • Competitive compensation package
  • Competitive Paid Time Off
  • Health, dental & vision insurance, with options to fit you & your family's needs
  • Casual office dress code. Feel free to wear your TRU FRU gear
  • A dynamic, ambitious, fun and TRU FRU work environment
  • The opportunity and responsibility to be TRU FRU everyday

EEOAt Tru Fru we are committed to an inclusive workplace where diversity in all its forms is championed. TRU FRU is proud to be an equal opportunity workplace and we are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know.

At Trü Frü we are committed to an inclusive workplace where diversity in all its forms is championed. TRÜ FRÜ is proud to be an equal opportunity workplace and we are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know.

Job Summary

JOB TYPE

Full Time

SALARY

$66k-87k (estimate)

POST DATE

06/12/2024

EXPIRATION DATE

08/11/2024

WEBSITE

trufru.com

HEADQUARTERS

Salt Lake City, UT

SIZE

<25

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