**Assistant Manager**

Battle Creek, MI **Assistant Manager**

As an Assistant Manager, you are detail oriented, friendly, a team player and an important part of the store's efficiency.We are looking for a long-term addition to our team that wants to grow in the cannabis industry. Previous leadership experience will be key in this position. Someone with a great eye for detail that is equally committed to the team and the overall success of Breeze. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.

**Core Responsibilities**

* Participate in developing and implementing operational rules, regulations, policies, and procedures

* Be able to fill into any role within the workflow if needed

* Supervise activities of the Breeze staff in conjunction with the General Manager and other members of the management team

* Improving metrics through customer experience leadership

* Manage, supervise, and direct the activities of the provisioning center and team

* Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills

* Address issues that arise from employees or customers (complaints, grievances etc.)

* Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

* Ensure the provisioning center remains compliant with security, inventory, and local and state regulations

* Report on buying trends, customer needs, profits etc.

* Propose innovative ideas to increase market share

* Manage financial records and cash handling procedures

* Provide education for staff about medical cannabis strains, edibles, concentrates, and consumption mechanisms

* Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge

* Manage and inspire staff to deliver the highest level of customer service

* Collaborate with the General Manager in conducting performance reviews, training needs and career development

* Maintain outstanding store condition

* Assist and support all managers when needed

**Requirements**

* 3 years of cannabis related retail experience preferred

* 1 years of Retail/Customer Service Management experience

* Minimum of 21 years of age

* Must pass any and all required background checks

* Excellent leadership and communication skills

* High School Diploma

* Comfortable working on a computer and learning new systems

* Proficient with documents, spreadsheets and email

**PHYSICAL DEMANDS:**

* The Assistant Manager regularly works evenings, weekends, and holidays to meet the needs of our facility. Successful performance of this role requires that the incumbent is physically able to move freely between different parts of the store, lift up to 30 pounds and spend several hours a day viewing a computer screen. This position is frequently required to stand, walk and reach with hands and arms