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SERVICE MANAGER - York
$47k-60k (estimate)
Full Time | Wholesale 5 Days Ago
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Truck Center Companies is Hiring a SERVICE MANAGER - York Near York, NE

Performance ExpectationsI. CUSTOMER:
  • Listen and document customer's needs, review after written to ensure accuracy, give customer an estimate repair or flat rate for repair, advise customer of any additional costs of repair immediately.
Ii. Repair Process
  • Review Daily Operating Control report
  • Review Open Repair Order Report weekly; follow-up to make sure Repair Orders are closed as soon as work is completed.
Iii. Shop
  • Maintain a clean, safe and presentable Service Area.
  • Maintain all shop equipment in operational order, follow proper procedure for replacement of any inoperable or unsafe shop equipment including ladders.
  • Notify management of any new tool requirements needed and follow proper procedure for purchase of same.
Iv. Employees
  • Project a positive, helpful, and professional attitude to coworkers.
  • Hire and dismiss Service Department personnel as required.
  • Maintain the proper level of personnel to achieve customer satisfaction and company labor sales objectives.
  • Define training needs for each individual and maintain training files of each individual.
  • Ensure OEM's requirements are met by Service personnel for certification.
  • Hold daily service meetings with all service personnel, review all bulletins and updates from OEM's, solicit any service problems from employees' company related.
  • SAFETY:
  • Perform monthly inspections of Service Department. (See Inspection form for requirements).
  • Safe operation of all shop equipment, use of jack stands, etc.
  • Enforce all necessary safety equipment be worn by service personnel.
  • PROFIT, EFFICIENCY, PRODUCTIVITY AND EXPENSE:
  • It is the total responsibility of the Service Manager to operate a profitable department and to control expenses.
  • Review monthly financial statements to measure the results and control of your department.
Basic Qualifications For Job
  • Must have a Class “B” Commercial Drivers License and the to test ability drive class 8 trucks.
  • Must be capable of lifting 50 pounds.
  • Have knowledge and expertise in using and service tools.
  • Must have excellent reading skills.
  • Dress code as per policy information booklet.
Tardiness will not be tolerated and will be documented.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$47k-60k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

07/14/2024

WEBSITE

truckcentercompanies.com

HEADQUARTERS

WICHITA, KS

SIZE

200 - 500

FOUNDED

1975

CEO

KENT LACHMAN

REVENUE

$200M - $500M

INDUSTRY

Wholesale

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About Truck Center Companies

Truck Center Companies (TCC) is one of the largest Freightliner/Western Star truck dealerships in the United States with locations in 18 cities throughout Nebraska, Kansas, Iowa and Minnesota. In business since 1975, Truck Center Companies is driven by owner Trey Mytty to deliver consistent, trusted service to its customers. Our product line features Freightliner, Western Star, Isuzu, Thomas Built Buses, Stoughton Trailers, Sidumpr trailers, and Ottawa trucks. TCC also provides parts and service, full maintenance, breakdown management, fleet management, leasing and rental-- and even has onsite... body shops at three of its locations. With $15 million in parts inventory and Elite Support certifications, you can count on us to get you into the truck you need, on the road, and keep you rolling. Over 1,000 employees strong, and growing, TCC provides a stable work environment and exceptional benefits that workers stay for. We take pride in the fact that in over 50 years in business weve never had to decrease our workforce. A state-of-the-art, onsite training center assures our diesel techs have the training and certifications to be among the best in the field. From sales to service, administration to diesel repair, if youve got the right skills weve got a position for you. Visit TruckCenterCompanies.com for more information. More
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