Company Description

About Truck Centers, Inc.
For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations in Illinois, Indiana, and Missouri proudly representing the Freightliner and Western Star truck brands. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com.

Job Description

TCI is looking for a Truck Sales Representative to join our team! This role cultivates new prospects and grows existing customer accounts with their extensive product knowledge and customer service skills to achieve individual and collective goals. The Truck Sales Representative is responsible for selling new and pre-owned trucks to a variety of customers, from large business operations and municipalities to individual owner operators, within an assigned territory. If you are self-motivated, results-driven, and capable of engaging with diverse clientele, this job may be perfect for you!

For this position, we are seeking an individual to oversee the territory between Mt. Vernon, IL, and Evansville, IN. The candidate will work at both dealerships, focusing on building relationships with customers in the area between these two locations.

WHAT WE OFFER:

• 401(k) with company match
• Health insurance with 3 plan options, Vision Insurance, Dental Insurance
• Paid time off including paid volunteer time
• Disability insurance
• FSA and HSA options
• Company paid Life and AD&D insurance
• Maternity leave
• Employee assistance program
• Wellness program

WHAT YOU'LL DO:

• Develop leads and engage customers to recommend, select, and distinguish features of new or pre-owned vehicles based upon customer needs and requirements.
• Prepare equipment specification and pricing proposals for both current and prospective customer presentations.
• Demonstrate new and pre-owned vehicles, system features, and conduct test drives to showcase units and illustrate distinguishing features or differences.
• Understand F&I options available that meet customers’ unique needs.
• Oversee the truck delivery process from time of order through final delivery acceptance by customer.
• Deliver vehicle(s) to customers and review vehicle’s operating features, paperwork, and warranty for a satisfactory customer experience.
• Maintain an owner follow-up system to encourage repeat business and referrals.
• Maintain a prospect development system that includes prospect locators and sales associates.
• Collaborate with Parts and Service departments to ensure a satisfactory customer service experience with the quality and availability of parts offerings, service appointments, and repairs.
• Continually update knowledge of new products and technological changes in products and within the industry to proactively determine customer benefits of products, updates, features, and technologies.
• Maintain familiarity with competitors’ product offerings, features, prices, and trading practices.
• Establish personal sales goals and projections consistent with company standards of productivity and develop a strategy to achieve benchmarks.
• Conduct productivity and time utilization self-audits on a weekly, monthly, and annual basis.

Qualifications

What We're Looking For:

• Must be able to pass a pre-employment background check, physical, and drug screen.
• High school diploma or equivalent; college degree preferred
• Valid CDL and DOT medical card with ability to meet insurance requirements is required
• 2 years of experience in a related sales or dealership function; automotive or trucking experience is highly preferred
• Strong organizational, detail-oriented, and problem-solving skills to proactively resolve issues and present best solutions to common issues
• Excellent written and verbal communication skills and commitment to exceptional customer service
• Knowledge of computer operations and MS Office, including Excel proficiency
• Friendly, pleasant demeanor to engage with customers and team members
• Dependable, collaborative team member with the ability to thrive independently, even in times of stress
• Ability to drive vehicles during test drives

Additional Information

Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits. In addition to multiple comprehensive healthcare packages including medical, dental, vision, and prescription coverage, we offer flexible spending accounts for healthcare costs or dependent care, company paid life insurance, voluntary life insurance, disability insurance, AD&D coverage, 401(k) retirement plan with company match, health and wellness incentive programs, employee assistance program, training and career development opportunities, alternative work arrangements, volunteer time off, tiered PTO system, service awards, competitive salary, uniforms, technician tool insurance, and a family-first, team environment.