You haven't searched anything yet.
If you’re reading this, you likely know firsthand the pressure veterinary hospitals have been under the last few years. With over 23 million new pets in American homes, the veterinary profession has been at a near breaking point with ER hospitals and general practices at max capacity the past few years. The challenges are many and there’s no instant fix, but we see an opportunity to help.
At Truss Vet, we envision a more compassionate world where quality of life is elevated; where there is joy in the human-animal bond, unencumbered by poor health, limited resources or inadequate access to care. Our mission is to bridge gaps in veterinary care and strengthen our community by reimagining the way animal hospitals serve pets and people.
So where do we start? We are developing veterinary urgent care facilities that deliver exceptional care experiences and promote the well-being of our entire team. Truss Vet treats non-life threatening emergencies that don’t belong in the ER but may not fit into the busy day of a general practice. It’s kind of like human urgent care, but our model is so much better.
As a Client Care Coordinator (CCC), you will wear many hats. You may toggle between our Command Center where you will juggle communications and administrative tasks (e.g. teletriage, web chat, emails, medical record) or our Welcome Kiosk where you are responsible for one of the most important tasks at Truss Vet: creating a positive first impression. Whether a client is walking through our doors for the first time or connecting by phone, they experience a “magic moment” from that first interaction that sets the trajectory for the entirety of their clinical experience. Your job is to make it exceptional. This means greeting and answering questions with enthusiasm and empathy, adding clients to the waitlist, finding ways to help pet owners even if the conversation doesn’t translate to a clinic visit, and ensuring our queue management software is kept organized and accurate so the workday flows smoothly for the clinical team. You will play an integral role in making us one of the best clinics and best places to work on the planet. No pressure! :)
This will involve helping the community understand our niche, maintaining points of contact with referral hospital partners, triaging cases, attracting new clients and staff, and much, much more. It will be the most challenging – but also rewarding! – opportunity of your career. Will you join us?
You’re a great fit if:
We believe in:
A little bit about our clinic:
Compensation & Benefits:
Our Values Statements:
If you’ve made it this far, you’ve passed your first test, and we can’t wait to meet you! For more information, check us out at www.trussvet.com.
Full Time
$57k-86k (estimate)
09/08/2024
09/21/2024
The following is the career advancement route for Client Care Coordinator positions, which can be used as a reference in future career path planning. As a Client Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Coordinator. You can explore the career advancement for a Client Care Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Coordinator job description and responsibilities
Compassionate, knowledgeable, and collaborative, the patient care coordinator also collaborates with other members of the care team to look after patients within the healthcare facility.
03/16/2022: Huntsville, AL
Managing client database and updating client account records.
03/21/2022: Virginia Beach, VA
Provide patient centric care using virtual communications, care pathways, remote patient monitoring and a host of other tools.
03/08/2022: Albuquerque, NM
Ensure staff have adequate training and support to help clients with ways to overcome these barriers so they can access the services they need.
04/14/2022: Mcallen, TX
Complete patient care goes beyond caring for the patient’s physical problems. Patients may experience additional stress related to their financial situation, familial relationships, and even their physical environment.
02/22/2022: Green Bay, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Coordinator jobs
Account coordinators can earn certifications to gain a deeper knowledge of their daily responsibilities, test their skills and advance their careers.
02/15/2022: Santa Rosa, CA
An account coordinator provides day-to-day administrative support to account executives.
02/24/2022: Fairbanks, AK
While some account coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.
04/05/2022: Wichita Falls, TX
Healthcare Customer Care Representatives should also have an attitude to learn and develop continuously.
01/22/2022: Springfield, IL
Step 3: View the best colleges and universities for Client Care Coordinator.