Job Details
Job Location
The Diner - Washington, DC
Position Type
FULL-TIME
Job Category
Restaurant Management
Description
The Tryst Trading Company food group is looking for an Assistant General Manager (AGM) to join and lead a team of amazing individuals who share a genuine passion for creating and serving great food and drinks, and who enjoy working in a place that promotes a culture of building meaningful connections with our guests and amongst our staff.
The Diner was opened in Adams Morgan in January 2001, operating 24/7 till the pandemic. Post-pandemic hours were reduced and our goal is to return to 24/7 asap. The management structure includes an AGM, Restaurant Managers (RM), Kitchen Manager (KM), and Managing Servers (MS), all reporting to the GM. The GM reports to the Director of Operations, and is supported by a central team, and four sister locations.
The ideal candidate is a proven leader who empowers their team through effective delegation, motivates through positive reinforcement, mentors and leads by example, and exercises consistent and firm but fair accountability. They are personable, an excellent communicator, self-driven, highly organized, and someone who works well with others, and who shares our Core Values listed in the qualifications below. The AGM reports to the GM who determines assignments and defines the level at which the AGM will assist in the areas of operation listed below. The AGM duties and responsibilities include, but are not limited to:

• Assist with directions and oversight of all daily restaurant operations;
• Managing Guest expectations and relations;
• Assist with managing a team of managers and staff;
• Ensuring compliance with company standards and policies;
• Ensuring compliance with all applicable laws and regulatory requirements;
• Running floor shifts as the Manager on Duty (MOD) as needed;
• Assist with evaluating staffing levels and scheduling;
• Assist with recruiting and hiring;
• Assist with special events;
• Assist with manager and staff training;
• Assist with staff performance evaluations;
• Monitoring and addressing quality controls;
• Assist with social media and marketing programs;
• Assist with inventories and controls;
• Assist with cash handling & financial controls;
• Assist with troubleshooting facilities, maintenance, safety and equipment issues;
• Performing administrative and reporting functions;
• Assisting with bi-weekly timecard reviews for payroll;
• Working with GM to improve store processes;
• Working with GM to improve revenues and operating costs;
• Perform GM assigned duties and projects.

Benefits include: Employer sponsored Med, Dental, Vision Insurance, Paid Vacation, employer matching 401(k), Transportation Allowances, Dining Perks, and Growth Opportunities. We encourage and foster internal promotion and career potential. The Growth Path for a successful AGM is to GM > Central Corporate positions.
Qualifications

• 6 months Management Experience in a full-service restaurant or
• 1 years Managerial Experience in a caf-service restaurant;
• Excellent oral and written communication skills;
• Strong leadership qualities;
• Excellent people management and listening skills;
• Excellent time management and organizational skills;
• Self-motivated and proactive by nature;
• Excellent computer skills;
• Proficiency in use of POS system (Knowledge of Toast and Restaurant365 a big plus);
• Proficient in Spanish (written and oral) would be amazing, but not required;
• Food Handler & ABRA license;
• Must be available to work weekends, evenings, and some holidays;
• Must be on call for emergencies;
• Must possess our Core Values of being unpretentious, fun at heart, passionate, mindful in the moment, and demonstrating an all-for-one-and-one-for-all attitude.

The Tryst Trading Company family of restaurants includes Tryst, The Diner, Open City, The Coupe, and Open City at the National Cathedral. The Tryst Trading Company is an Equal Employment Opportunity Employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the Company's commitment to the principles of fair employment and the elimination of all discriminatory practices.