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Customer service assistant
$41k-52k (estimate)
Full Time 6 Days Ago
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TSG - The Sheridan Group is Hiring a Customer service assistant Near Hanover, NH

Assistant Account Manager

Sheridan. Be part of something greater. Your career awaits join us!

As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular magazines and catalogs, to prestigious medical and scientific journals, and so much more.

A career at Sheridan is so much more than just a job. We work hard, we have fun, and we are proud of what we do.

Job Summary :

The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders for production, and perform other clerical support.

Basic Qualifications :

  • Minimum high school diploma or GED along with some customer service experience.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Must possess a capacity and willingness to learn a variety of computer software applications including, but not limited to, order entry and job ticket systems.
  • Proficient with Microsoft Office Suite or related software.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.

Schedule is Monday Friday, 8 : 30 AM to 5 : 00 PM 40 hours / week

What’s in it for YOU?

  • On-the-job training programs through Sheridan Academy.
  • Career advancement with an employer who supports your development.
  • Tuition reimbursement for approved coursework.
  • A best-workplace culture that fosters life-long friendships and encourages fun.
  • A successful and growing industry-leading company.
  • An employee referral program that pays you money.
  • A variety of shift and schedule options.
  • Paid vacation & holidays.
  • Competitive compensation.
  • Medical (PPO and HSA Plans), Dental, Vision.
  • Teladoc convenient no- or low-cost medical services
  • Confidential and free EAP program for wellness and mental health.
  • Company-paid basic life, AD&D, and short-term disability insurance.
  • 401(k) retirement plan with company match.
  • A safe, values-based company that acts with integrity and respect for all.

CJK Group is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at 603-653-7314 or michael.draper@sheridan.com .

Last updated : 2024-09-09

Job Summary

JOB TYPE

Full Time

SALARY

$41k-52k (estimate)

POST DATE

09/11/2024

EXPIRATION DATE

12/08/2024

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TSG - The Sheridan Group
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TSG - The Sheridan Group
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TSG - The Sheridan Group
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The job skills required for Customer service assistant include Customer Service, Problem Solving, Microsoft Office, Written Communication, Organizational Skills, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service assistant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service assistant positions, which can be used as a reference in future career path planning. As a Customer service assistant, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service assistant. You can explore the career advancement for a Customer service assistant below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Assistant job description and responsibilities

A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.

02/10/2022: Richland, WA

Coordinate and collaborate with cross-functional teams to ensure quality services to customers.

12/17/2021: Medford, OR

Customer service assistants deal with customer questions, purchases and complaints.

01/05/2022: New Brunswick, NJ

Organize and schedule customer orders to an appropriate department.

02/17/2022: Greenville, MS

Follow up with customers at a later date.

02/03/2022: Cedar Falls, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Assistant jobs

Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.

01/22/2022: Billings, MT

Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.

03/13/2022: Chicago, IL

Responding to questions with positive language can greatly affect how the customer hears the response.

02/09/2022: Saint Paul, MN

These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.

02/17/2022: Chico, CA

Ask for direct feedback from customers and colleagues in order to have a room for improvements.

02/17/2022: Lansing, MI

Step 3: View the best colleges and universities for Customer Service Assistant.

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