The Portfolio Senior Property Manager is accountable for the performance of their portfolio and leading their team members within their portfolio to ensure an excellent experience for clients and residents. Portfolio members primarily include the Resident Services Manager, Property Coordinator, and cross functional management of the accounting and maintenance staff assigned to their portfolio.

Key Accountabilities Include:

Strategic ownership and planning for the portfolio as measured by the scheduling and ownership of quarterly planning meetings with clients

The financial performance of the portfolio as measured by variance of budget vs. actual NOI

Client (owner) communication and satisfaction

Risk management of their portfolio

Oversight of management of the physical buildings within their portfolio

CHARLESGATE Management Standards:

Creating environment for aligned results

Enabling success of people on team

Committing time to 1:1 meetings with team

Providing consistent and focused feedback

Asking for regular feedback from direct reports

Running weekly team meetings

Constantly cascade company purpose, vision, mission, values, and goals

Set a great first example with thoughtful onboarding

Every meeting has an agenda (and only held if productive)

Create a culture of candor

Actively prioritize

Respond to ideas and concerns

Establish explicit expectations

Support growth and development

About CHARLESGATE

CHARLESGATE is an integrated real estate firm that empowers thousands of clients throughout Eastern Massachusetts with a comprehensive array of services across residential and multifamily commercial real estate - property management & leasing, sales brokerage, investment sales, construction, and new development. With deep, local roots, we were founded in Boston in 2003 and are headquartered in the Back Bay. We are rapidly growing, including making the Inc 5000 list of the fastest-growing private companies in America.

Our VISION is to inspire and empower our clients, our team, and our communities through comprehensive real estate solutions.

As a Values based firm, we are founded on the Core Principles of ETHICS. RELATIONSHIPS. RESULTS. as well as our Seven Fundamental Cultural Values that we expect our team to exhibit:

Positive Attitude. Smile and move

Empathy. Seek first to understand the perspectives of others

Proactivity. Bias towards action using good judgement

Ownership. See the big picture

Curiosity. Think, learn and rapidly improve

Resourcefulness. Be effective

Communication. Be concise, articulate and make meaning clear

Employees First!

We are an employee first organization that believes that being committed to our employees first is the only way we can deliver the best service to our clients. Our office culture and work environment is second to none to promote harmony in all of our lives. We do everything we can to offer a comprehensive benefits package, including:

Competitive salary.

Health Insurance - Excellent and industry leading coverage.

Paid time off - Liberal and flexible. Enjoy yourself.

Company holidays - A lot. If it is a holiday, we take it off.

401K/FSA/supplemental insurance - All available.

A support team like none other in the industry.

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