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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.
We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.
Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Investigates potential credit card fraud cases based on information received from the fraud detection system. Analyzes several aspects of account history, to include payment and transaction history.
Maintains accurate and complete documentation of all information necessary for the investigation.
Pursuant to requirements set forth in CO Equal Pay for Equal Work Act, the compensation for this position is $15 p / hour.
Non-exempt : Use hourly pay range listed
Maximum pay is $15 p / hr
What Part Will You Play?
Responds to 25 or more account inquiries per hour providing the cardholders of 5 or more assigned clients with standard / scripted responses to Service Level Agreement (SLA) defined alerts generated within the fraud detection queues.
Assists with the completion of the lost stolen report, such as block and transfer of compromised accounts to prevent further losses and fraudulent activity.
Builds the credit card replacement orders and completes shipping materials.
Begins to build knowledge and basic skills required to identify fraudulent credit card activity through training, research of department policies, procedures, external regulations and analytic techniques, and the expertise of more experienced fraud analysts.
What Are We Looking For in This Role?
Minimum Qualifications
This role is not bonus eligible.
This is a US only based role.
Li- Remote
Preferred Qualifications
previous work experience in a fraud related field.
What Are Our Desired Skills and Capabilities?
Has little or no role in the decision-making.
Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments.
Works under close supervision.
Last updated : 2024-05-14
Full Time
$34k-46k (estimate)
05/16/2024
05/16/2024
tsys.com
PANAMA CITY, FL
7,500 - 15,000
1983
Private
PHILLIP CHRISTO
$200M - $500M
TSYS offers mobile POS, credit card and commercial payment processing solutions for enterprises.
The following is the career advancement route for Fraud specialist positions, which can be used as a reference in future career path planning. As a Fraud specialist, it can be promoted into senior positions as a Credit Card Fraud Analyst that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Fraud specialist. You can explore the career advancement for a Fraud specialist below and select your interested title to get hiring information.