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Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Team Lead working remotely in United States, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
What You'll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience?
You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.
You'll report to the Ops Manager. We're looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.
During a Typical Day, You'll
What You Bring to the Role
What You Can Expect - Remote US
https : / / mybenefits.ttec.com / ?manual
for more information.
About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
Visit
https : / / mybenefits.ttec.com / ?manual
for more information.
The anticipated range is $20-$21 per hour. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and / or skill levels
A Bit More About Your Role
And we trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers.
You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way
LI-Remote)
Last updated : 2024-07-23
Full Time
IT Outsourcing & Consulting
$55k-75k (estimate)
07/26/2024
07/26/2024
ttec.com
ORLANDO, FL
>50,000
1982
Public
MICHAEL WEISSEL
$1B - $3B
IT Outsourcing & Consulting
TeleTech is a provider of outsourced revenue management, customer engagement and consulting services.
The job skills required for Bilingual team lead include Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual team lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual team lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual team lead positions, which can be used as a reference in future career path planning. As a Bilingual team lead, it can be promoted into senior positions as a Media Design Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual team lead. You can explore the career advancement for a Bilingual team lead below and select your interested title to get hiring information.