Tuffy Tire & Auto 77004 is Hiring an Automotive Service Advisor- Monroe Location Near Charlotte, NC
Job Description
Job Description
Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Benefits/Perks
Paid Time Off
Careers Advancement Opportunities - we are always looking to promote from within!
Reimbursement for any successfully completed ASE certifications
Flexible Scheduling with a rotating day off
Closed on Sundays
Competitive Compensation with bonus incentives
Job Summary We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors . If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you. Responsibilities
Make Customer Satisfaction number one
Identify primary concerns and determine customer needs through open-ended questions
Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
Qualifications
Maintain a positive, energetic attitude throughout the day
Basic knowledge of menu-based computer software
Strong organizational skills
Demonstrates the desire to improve and advance personally and professionally
Two years of experience in an auto repair facility is a plus
Valid drivers license with an acceptable driving record
Flexible schedule and able to work weekdays, weekends, evenings
If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!