Salary: $53,468.00 - $58,146.50 Annually
Location : Tulsa, OK
Job Type: Full-time
Job Number: 3670F-5-24
Department: Student Retention/Support Services
Opening Date: 05/16/2024
Work Schedule: Mon-Thursday 9am-6pm, Fri 8am-5pm
Campus: Metro
About TCC: Tulsa Community College is committed to creating positive work environments that support the success of the full range of our employees. We believe that employees who feel valued and respected will create policies, programs, practices, and services to effectively meet the needs and exceed the expectations of our students and employees. We are committed to hiring and retaining culturally competent faculty and staff at all levels of the organization who continue to deepen their skills and competencies to serve the full range of our community.
Job Summary

Coordinate departmental engagement and communication efforts. Collect and interpret data to gauge the effectiveness of programming, communications, and retention efforts as well as facilitate retention focused projects and events.
Essential Duties

Support the ongoing operations of TCC's robust, integrated, student-focused academic advising office, focusing on the onboarding, retention and completion of students.
Coordinate programs, services, events, and outreach activities associated with academic advising and retention to create an intentional and robust student experience.
Develop and manage the deployment of communication plans for the department; including but not limited to: emails, text messaging, usage of the chatbot, and other internal communications strategies.
Collaborate with IRR&A and data management colleagues to conceptualize the need for and develop reports on student data to support the goals of retention and student engagement.
Collaborate with academic and non-academic departments in the college to facilitate the engagement and retention goals of the institution.
Minimum Qualifications

Bachelor's degree in Education, Communications, Marketing, Business, or a related field.
3 years of related work experience.
Exceptional interpersonal, communication, and public-speaking abilities.
Strong technical capabilities.
Valid driver's license.
Preferred Qualifications

Master's degree in Education, Communications, Marketing, Business, or a related field.
Experience with educational technology systems and reporting.
Project management & event planning experience.
Experience in understanding data and metrics analysis and presentation.
TCC values our employees by providing a benefit package as a significant component of your compensation package.
Our benefits have been designed to provide important protection for you and your family in the case of illness, injury, or even death.
01

Can you provide an example of a project you've led that involved coordinating with multiple departments and areas? How did you navigate ambiguity and differing priorities to ensure successful collaboration and project completion?
02

Describe a situation where you had to manage and interpret data to inform decision-making for a project or initiative. How did you ensure accuracy and clarity in your data analysis, and how did you communicate your findings effectively to relevant stakeholders?
Required Question