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Status : Full-Time / Non-Exempt
Shift : Monday - Thursday 10 : 00AM - 7 : 00PM, Friday 7 : 30AM - 4 : 30PM
Description :
to ensure quality customer interactions regarding general information, short-term enrollments, tuition and fee payments, and book processing services to customers of diverse populations.
Essential Functions :
comply with all policy, procedure, regulation and other communicated requirements as may be in effect for the workgroup or worksite.
Job Requirements :
Education :
High School Diploma or equivalent is required; Associates Degree is preferred.
Salary Schedule :
Operations Support - 12 Month Contract
Hiring Range :
$33,132 to $36,598 annually dependent upon experience, plus $9,000 additional compensation yearly for salary-in-lieu of paid dependent benefit coverage
Benefits :
Employee Health, Dental, Vision, Life, Disability, Sick Leave, Vacation, Personal Leave, Pension Plan, 457 Savings Plan, and 25 paid holidays
Closing Date :
For maximum consideration, receipt of application material is July 9th. However, the position will remain open until filled.
Note : Tulsa Tech is an Equal Opportunity Employer
Last updated : 2024-07-10
Full Time
$50k-62k (estimate)
07/12/2024
07/28/2024
students.tulsatech.edu
Tulsa, OK
<25
The job skills required for Customer service specialist include Customer Service, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
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Step 3: View the best colleges and universities for Customer Service Specialist.