Your primary role will be to provide help and guidance to prospective students and their parents as they move through the Tuition Application and Planning process. You'll help them identify the applications they may need to complete and be able to answer any questions they may have throughout the application processes.
Role Responsibilities:
Being a "people person" is important because you will meet with our applicants and their families in person, helping them understand their options and identifying how they will pay for their program.

• Performs various outreach activities virtually to counsel and advise prospective students about possible financial aid eligibility, application procedures, costs, indebtedness, individualizing information to the needs and situation of the student
• Proactively calls applicants to educate and progress them through the Tuition Planning process
• Effectively walks applicants, and family if applicable, through completing the FAFSA, MPN and Entrance Counseling virtually when utilizing Title IV aid (Phone and IM/chat functions)
• Reviews financial aid applications and forms, with the applicant and/or family(virtually), for completeness and accuracy
• Facilitates setting up subsequent appointments with Student Finance Support based on prospective students' individual needs
• Interprets, applies and complies with federal, state and institutional regulations governing student financial aid
• Maintains a current working knowledge of guidelines/regulations related to state, agency, institutional and federal funding
• Maintains a close working relationship with Student Financial Services, Admissions, as well as all other institutional departments
• Participates in all Student Financial Services meetings, trainings and events as assigned
• Provides exemplary customer service by responding to all prospective student inquiries regarding financial aid programs and eligibility in a timely manner

Required Knowledge, Education, and Experience:
The ideal applicant for this role will have an Associate degree in a related field, as well as a minimum two years of Customer Service, Banking, Financial Aid, or related experience and/or training; or the equivalent combination of education and experience.
P hysical Environment:
This is an office position, although some work may be completed in a classroom or shop environment.

• Most work is performed in a temperature-controlled office environment.
• The successful applicant may sit for long periods of time at a desk and/or at a computer.
• You will be required to use calculators, keyboards, telephones, and other office equipment as needed.
• Please be aware that stooping, bending, twisting, and reaching may be required.

Ot her Duties:
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the successful applicant for this job. If successful, your duties, responsibilities, and activities may change at any time with or without notice.
StrataTech Education Group
StrataTech Education Group focuses on the acquisition, growth and development of specialized career education schools, particularly skilled-trade programs designed to address the nation's growing infrastructure needs.
The company's Tulsa Welding School subsidiary was founded in 1949 with campuses in Tulsa, Okla., Jacksonville, Fla., and Houston, Texas. Tulsa Welding School is accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) and is a member of the American Welding Society and the Association of Private Schools, Colleges, and Universities. TWS-Jacksonville is a branch campus of Tulsa Welding School, located at 2545 E. 11th St., Tulsa, OK 74104. Licensed by OBPVS and ASBPCE. Licensed by the Florida Commission for Independent Education, License No. 2331. Tulsa Welding School & Technology Center (TWSTC), a branch campus of Tulsa Welding School, opened and started training students in 2014. TWSTC is located at 243A Greens Road in Houston, Texas.
The Refrigeration School, Inc (RSI) was founded in Phoenix, Arizona in 1965. RSI trains students in the technical services that are needed today and challenges the student to reach their highest level of academic knowledge and leadership capabilities. Accredited School, ACCSC. Licensed by the Arizona State Board for Private Post-Secondary Education.
Our I- CARE Values
Our students are the reason we continue to do what we do.
We act with Integrity and honesty to help students move from enrollment to graduation.
We use two-way Communication to understand every student's unique expectations and situation.
We take Accountability for the academic success of all students while they are enrolled.
Our students R espect us enough to trust us with their time, money, and goals, and we show them that same respect in return.
We work every day to achieve E x cellence , because excellence for us means the best possible outcome for our students.
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