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Turner Construction Company
New York, NY | Full Time
$181k-238k (estimate)
7 Days Ago
TSIB National Director of Claims
$181k-238k (estimate)
Full Time | Building Construction 7 Days Ago
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Turner Construction Company is Hiring a TSIB National Director of Claims Near New York, NY

Division: Turner Surety & Insurance Brokerage
Project Location(s): Saddle Brook, NJ 07663 USA
Minimum Years Experience: 10
Travel Involved: 10-20%
Job Type: Regular
Job Classification: Experienced
Education: Bachelors Degree
Job Family: Insurance and Claims
Compensation: Salaried Exempt
TSIB is seeking a National Director of Claims. This is a remote role with the option of a hybrid working arrangement. The candidate should possess the ability to lead and develop a sophisticated team of claims professionals handling and managing a wide variety of Construction-related General Liability claim functions, overseeing our claims team nationwide, Litigation, Professional Liability and Builders Risk claims. Responsible for driving optimum claims outcomes, supporting operational goals and business objectives while delivering superior customer service to our policyholders and agents, all in support of our commitments to our stakeholders.
This is a role for a dynamic Claims leader who thrives in a fast paced environment with a focus on managing and developing staff. The ideal candidate will have a strong general liability background with exposure to handling claims nationwide. Additionally, this candidate will be responsible for reporting out department results to senior management and must have a superb analytical and financial background with excellent presentation and communication skills.
Job Responsibilities
  • Plans, controls and coordinates claims activity and workflow within claims unit/department in order to maintain the highest professional customer service and technical standards, and to ensure work is produced in a timely fashion and that all deadlines are met, including ensuring timely and appropriate settlement, and maintaining acceptable closing ratios.
  • Identifies training needs within the various claims units and partners with claims training resources to ensure the development of high quality training and education programs.
  • Recommends claims procedural changes and plans, organizes and implements these changes in accordance with company guidelines. Keeps current on all changes affecting work production.
  • Maintains override capability, authorizes settlements up to designated authority limits, and submits recommendations to designated officials for those claims in excess of authority level.
  • Oversees and controls allocated claims expenses.
  • Provides performance management activities for personnel measured against business objectives and claims activity.
  • Coaches, mentors, and supports continual professional development of staff. Recommends appropriate skill development to ensure optimum contribution of team to achieve company results.
  • Job Qualifications
  • 10 years claims experience in the Property & Casualty Industry. Construction claims experience preferred.
  • 7 years claims management experience.
  • Multi-jurisdictional understanding of legal issues.
  • Ability to lead a team of claims specialists who are technically experienced in severity claims. Strong people and management skills to properly performance manage staff.
  • Ability to analyze reports and trend analysis to identify issues.
  • Experience in complex coverage analysis and significant large loss evaluations, loss allocations.
  • Superior communication, strategic thinking and problem-solving skills.
  • Excellent presentation skills, customer service, organizational and interpersonal skills.
  • Demonstrated financial acumen (budgeting, cost/benefit analysis, ROI, etc.).
  • Strong knowledge of claims business processes, procedures and workflows required.
  • Demonstrated ability to manage and develop staff.
  • College or legal degree preferred.
Turner Surety and Insurance Brokerage, Inc. is an Equal Opportunity Employer —minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.VEVRAA Federal Contractor

Job Summary

JOB TYPE

Full Time

INDUSTRY

Building Construction

SALARY

$181k-238k (estimate)

POST DATE

06/19/2024

EXPIRATION DATE

07/13/2024

WEBSITE

turnerconstruction.com

HEADQUARTERS

NEW YORK, NY

SIZE

3,000 - 7,500

FOUNDED

1951

CEO

PETER J DAVOREN

REVENUE

$10B - $50B

INDUSTRY

Building Construction

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About Turner Construction Company

Turner is a North America-based, international construction services company and is a leading builder in diverse market segments. The company has earned recognition for undertaking large, complex projects, fostering innovation, embracing emerging technologies, and making a difference for their clients, employees and community. With a staff of 10,000 employees, the company completes $12 billion of construction on 1,500 projects each year. Turner offers clients the accessibility and support of a local firm with the stability and resources of a multi-national organization. Turners Canadian presen...ce extends from its Canadian headquarters in Toronto through to Vancouver with four additional offices in Calgary, Edmonton, Saskatoon and Yellowknife through Turners subsidiary Clark Builders. The majority of our staff are Canadian born and raised. Our team has experience in project management, estimating, purchasing, consulting, and operational functions necessary for a project of any size. Understanding regional construction issues, developing relationships with clients, architects, and trade partners and being active in the community are all ways in which we dedicate ourselves to being a trusted, informed builder in Canada. More
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